Video Vignettes ID: 2979

Listen Up! I'm Pushing Them All the Time

Positive Impact of Active Listening

Listening is the most used aspect of communication, and the way we listen determines what we hear. The most common type of communication is passive listening - when you hear what someone else is saying, but you’re not really actively engaging in the communication process, getting involved with what the other person is saying or telling you, or trying to understand the communication. We need to become active listeners!

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Additional Information

When it comes to performance improvement, active listening is an essential part of the coaching and leadership development process.

Active listening is not just about listening to words... but watching behaviors, body language, expressions and gestures. Active listening is an important leadership skill to practice. It promotes mindful thinking, reduces anxiety and stress and helps build relationships and promotes empathy.

Related Programs & Training Ideas

Competencies

  • Creating a Collaborative Environment
  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

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