Video Vignettes ID: 2980

Listen Up! Is That What This Is... A Discussion?

Understanding the Importance of Active Listening

An important part of communication excellence is your ability to get your point across effectively by speaking clearly and confidently. In some situations, it’s not always easy to speak up. The situation may be tense, or you may lack confidence in our ability to get our point across effectively. When you want to get your point across, you need to plan for four aspects of your communication.

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Generally speaking, the receiver either listens for possibilities in your message, how the message impacts others, the facts of the message, or how the content of the message will lead to action and control for the listener.  When you work with others, listening to the content of their messages will help you determine what’s important to include in your content when you want to get your point across.  Then you can choose words purposefully to help others listen to you and understand.

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Competencies

  • Creating a Collaborative Environment
  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

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