Managing Essentials™ Employee Doesn't Understand Expectations

Managing for Peak Performance

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Learning Path & Details

Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understand how to respectfully work through an employee who doesn't understand work expectations.
  • Visualize (by example) how to address common management issues in today's workplace.

Buying Options

Library License

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Streaming License

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USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Any discussion/workshop materials will be delivered via email.
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Also Available as: Interactive Tools

An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)

An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.

Training Files (3)

TitleTypeTime/PagesLanguage
Video Vignette03:45 min EnglishDemo
Workshop Material4 pages EnglishDemo
Additional Material5 pages EnglishDemo

Additional Information

Apologize to the employee if information or job assignments were not clearly relayed. Clarify the situation, make sure the employee now understands what is expected, and ask what they need to do the task correctly, for example, more training, more resources, access to data reports, etc. Make sure the employee now clearly understands his or her duties and get a commitment that those duties will be fulfilled.


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