Video Vignettes ID: 2441

Managing Essentials™ Personal Problems at Work

Managing for Peak Performance

You’re aware an employee is having some personal problems and you feel they’re affecting his or her work. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

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USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

Tell the employee certain expectations are not being met and give specific examples. Ask for feedback on the employee’s perspective and listen. Express your sympathy and understanding and if necessary, suggest resources for help with the personal problem. Then get agreement.

More From the Series: Managing Essentials™

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Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understand how to respectfully work through an employee's performance issues due to personal problems.
  • Visualize (by example) how to address common management issues in today's workplace.

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