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Video Vignettes ID: 2441

Managing Essentials™ Personal Problems at Work

Managing for Peak Performance

You’re aware an employee is having some personal problems and you feel they’re affecting his or her work. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

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Managing Essentials™ Personal Problems3 min
Video Vignette

Managing Essentials™ Personal Problems

Video without narrator
CC HD 1080
Managing Essentials™ Personal Problems3 pages
Workshop Material

Managing Essentials™ Personal Problems

As Produced Script
Managing Essentials™ An Employee Who is Allowing Personal Problems to Affect Work6 pages
Additional Material

Managing Essentials™ An Employee Who is Allowing Personal Problems to Affect Work

Job Aid

Additional Information

Tell the employee certain expectations are not being met and give specific examples. Ask for feedback on the employee’s perspective and listen. Express your sympathy and understanding and if necessary, suggest resources for help with the personal problem. Then get agreement.

More From the Series: Managing Essentials™

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Category & Details

Also Available as

Managing Essentials™: An Employee Who's Allowing Personal Problems to Affect Work
Interactive Tools
Managing Essentials™: An Employee Who's Allowing Personal Problems to Affect Work

Topics

Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understand how to respectfully work through an employee's performance issues due to personal problems.
  • Visualize (by example) how to address common management issues in today's workplace.

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