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Video Vignettes ID: 2423

Managing Essentials™ Too Many Personal Calls

Addressing Work-Life Balance Issues

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

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Managing Essentials™ Too Many Personal Calls3 min
Video Vignette

Managing Essentials™ Too Many Personal Calls

Video without narrator
CC HD 1080
Managing Essentials™ Too Many Personal Calls3 pages
Workshop Material

Managing Essentials™ Too Many Personal Calls

As Produced Script
Managing Essentials™ An Employee Who Makes or Takes Too Many Personal Calls5 pages
Additional Material

Managing Essentials™ An Employee Who Makes or Takes Too Many Personal Calls

Job Aid

Additional Information

To be successful, get the employee’s commitment to the plan. Set a follow up meeting date and continue monitoring progress, offering additional help if needed. As always, document all discussions and agreements.

More From the Series: Managing Essentials™

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Managing Essentials™: An Employee Who Makes or Takes Too Many Personal Calls
Interactive Tools
Managing Essentials™: An Employee Who Makes or Takes Too Many Personal Calls

Topics

Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understand how to respectfully work through an employee's frequent personal phones calls while at work.
  • Visualize (by example) how to address common management issues in today's workplace.

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