Maximized Leadership™ Understanding Empathy

Maximized Leadership™ Understanding Empathy


Defining & Understanding Empathy

Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace!

Learning Paths & Details


  • Creating a Collaborative Environment
  • Developing Critical Work Skills

Learning Objectives

  • Understand the importance of empathy in the workplace.
  • Learn how to define the three different types of empathy and how they impact others.

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Download License $5.00 (Minimum 100 employees)

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USB Key $595.00

Video program delivered on a secure/executable USB drive. USB drive must be seated in computer in order to run. No returns on USB drives. Please confirm you can run a USB executable before purchasing. Discussion/workshop materials (when applicable) will be delivered via email.
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Training Files (9)

Full Video04:19 minEnglishDemo
Workshop Material 9 pagesEnglishPreview
Workshop Material 2 pagesEnglishPreview
Workshop Material 4 pagesEnglishPreview

Additional Information

Empathy is one of the most vital ingredients to creating and maintaining positive, healthy relationships. The term “empathy” is used to describe a wide range of experiences. It's generally defined as the ability to sense other people's emotions, coupled with the ability to imagine what someone else might be thinking or feeling.

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