TrainingBytes® ID: 2603

Maximized Leadership™ Understanding Empathy

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Defining & Understanding Empathy

Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace!

USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

Empathy is one of the most vital ingredients to creating and maintaining positive, healthy relationships. The term “empathy” is used to describe a wide range of experiences. It's generally defined as the ability to sense other people's emotions, coupled with the ability to imagine what someone else might be thinking or feeling.

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Competencies

  • Creating a Collaborative Environment
  • Developing Critical Work Skills

Learning Objectives

  • Understand the importance of empathy in the workplace.
  • Learn how to define the three different types of empathy and how they impact others.

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