Meet Kim Foo...

Most of us don’t mean to say things to intentionally insult people, but sometimes we tell or listen to jokes that play off of stereotypes. Sometimes they can cross the line to ridicule and insult and lead to a hostile environment.

It’s important to maintain a courteous and respectful workplace. If someone—an employee, customer, supplier, anyone—is offended by comments in the workplace, it could contribute to a hostile work environment or harassment when the subject is related to a characteristic protected by law or our policies.

All things considered, the best thing is for managers to help employees understand when their behavior is out of line and prevent complaints.