Probe for Causes (Interviewing Tip)
Another follow-up strategy involves Clarifying Actions And Outcomes. Sometimes a candidate's answer will refer to what "we" did or what the "team" accomplished. With these types of responses probe for the specific actions taken by the candidate. You'll also hear answers with outcomes that were caused by the economy, a new product, or a financial commitment. You can then ask a follow-up probe to identify the specific causes of the outcomes.
Learning Path & Details
- Type: Video Vignettes
- Audience: Managers / Supervisors
- Available As: Download, USB, USB-2YR, USB-3YR
Suggested Industry Usage
- Interviewing for Capability and Cultural Fit
Training Files (1)
|Video Vignette||01:26 min||English||Demo|
Probing Strategy: Clarify Actions and Outcomes / Probe for causes.
Example Job Task: Generate incremental quarterly sales in the territory.
Example Question: Describe a time when you were the primary cause of sustained revenue growth in your territory.