SME Bytes™ ID: 1127
SME Bytes™ - Tips for Training on Conflict Resolution
Conflict results in financial costs, lost productivity, strained relationships, and emotional toll on individuals, all of which have a significant impact on the overall performance and success of an organization. How can we succeed in resolving conflict? Resolving conflict is about listening and gaining understanding of the other person's perspective, as well as being willing to let go of preconceived notions in order to learn and find a resolution.