SME Bytes™ ID: 1134

SME Bytes™ - Tips on Personalized Customer Service Training

Person-to-person connections lead to loyal customers who keep coming back and spread the word to their friends. Positive customer service experiences set you apart from competitors and boost employee morale. Happier employees lead to higher retention rates and increased customer loyalty, benefiting the bottom line. To survive, organizations need to prioritize customer focus.

More From the Series: Johnny the Bagger®: A True Story of Customer Service™

Related Programs & Training Ideas

Category & Details

Personal Performance
Type: SME Bytes™
Audience: General

Topics

Competencies

Building Customer Loyalty

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