Video Vignettes ID: 2119

The Boss Who Knows It All… And Then Some!

Using Emotional Intelligence to Change Attitudes

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

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Additional Information

Taking that first step - just deciding to get involved - is really the hardest part. But it almost always turns out to be worth it.

More From the Series: ATTITUDE!™ - Resolving Difficult Situations in the Workplace

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Categories & Details

Competencies

  • Creating a Collaborative Environment
  • Developing Critical Work Skills
  • Developing High-Performing Work Habits

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