The Boss Who Knows It All… And Then Some!

Using Emotional Intelligence to Change Attitudes

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

Learning Paths & Details

Competencies

  • Creating a Collaborative Environment
  • Developing Critical Work Skills
  • Developing High-Performing Work Habits

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Also Available as: eLearning - TrainingBriefs®

TrainingBriefs® Leveraging the Power of Emotional Intelligence

TrainingBriefs® Leveraging the Power of Emotional Intelligence

Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

Training Files (2)

TitleTypeTime/PagesLanguage
The Boss Who Knows It All… And Then Some!
Video with graphics and narrator
Video Vignette03:14 min EnglishDemo
The Boss Who Knows It All… And Then Some!
Video without graphics or narrator
Video Vignette02:34 min EnglishDemo

Additional Information

Taking that first step - just deciding to get involved - is really the hardest part. But it almost always turns out to be worth it.


More From the Series: ATTITUDE!™ - Resolving Difficult Situations in the Workplace


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