Video Vignettes ID: 2123

The Boss Who Knows It All… And Then Some! (Healthcare)

Using Emotional Intelligence to Change an Attitude

I am supposed to be able to share my ideas, right?! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time. What if it is someone you have to deal with every day - a manager or boss.

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English
The Boss Who Knows It All… And Then Some!3 min
Video Vignette

The Boss Who Knows It All… And Then Some!

Video with graphics and narrator
CC HD 1080
The Boss Who Knows It All… And Then Some!3 min
Video Vignette

The Boss Who Knows It All… And Then Some!

Video without graphics or narrator
CC HD 1080

USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

Taking that first step - just deciding to get involved - is really the hardest part. But it almost always turns out to be worth it.

More From the Series: ATTITUDE!™ - Resolving Difficult Situations in Healthcare

Related Programs & Training Ideas

Categories & Details

Also Available as

TrainingBriefs® The No…No…No! Boss (For Healthcare)
TrainingBriefs® Course
TrainingBriefs® The No…No…No! Boss (For Healthcare)

Topics

Competencies

  • Creating a Collaborative Environment
  • Developing Critical Work Skills
  • Developing High-Performing Work Habits

Learning Objectives

  • Determine your involvement.
  • Understand the other person & Influence their attitude.
  • Resolve the problem, recover and go on.

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