The Boss Who Knows It All… And Then Some! (Healthcare)

Using Emotional Intelligence to Change an Attitude

I am supposed to be able to share my ideas, right?! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time. What if it is someone you have to deal with every day - a manager or boss.

Learning Paths & Details

Suggested Industry Usage

Competencies

  • Creating a Collaborative Environment
  • Developing Critical Work Skills
  • Developing High-Performing Work Habits

Learning Objectives

  • Determine your involvement.
  • Understand the other person & Influence their attitude.
  • Resolve the problem, recover and go on.

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Training Files (2)

TitleTypeTime/PagesLanguage
The Boss Who Knows It All… And Then Some!
Video with graphics and narrator
Video Vignette03:28 minEnglishDemo
The Boss Who Knows It All… And Then Some!
Video without graphics or narrator
Video Vignette02:35 minEnglishDemo

Additional Information

Taking that first step - just deciding to get involved - is really the hardest part. But it almost always turns out to be worth it.


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