The Bottom Line (from Confronting Workplace Conflict™ for Managers)
Conflict Resolution
The most effective way to deal with conflict is to...Take a Moment....to get your composure. Identify a Positive Response… to move things forward in a positive way and break that typical fight, flight or freeze response. Manage Your Emotions...so you don’t overreact or take it personally. Remaining calm is good for you and for those you work with. Finally, envision a successful outcome. This is beneficial to you, those you work with and your organization.
Learning Paths & Details
- Leadership
- Personal Performance
- Type: Video Summary
- Audience: Managers / Supervisors
Suggested Industry Usage
Competencies
- Creating a Collaborative Environment
- Developing Core Leadership Skills
- Managing for Peak Performance
Training Files (1)
| Type | Time/Pages | Language | ||
|---|---|---|---|---|
| Video Summary | 00:55 min | English | Demo |
Additional Information
There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.
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