The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)
Dealing with a difficult customer - it takes work, but the benefits are easy to see.
Learning Path & Details
- Personal Performance
- Type: Video Vignettes
- Audience: Employees / Staff
- Available As: Download, USB, USB-2YR, USB-3YR
Suggested Industry Usage
- Creating a Collaborative Environment
Training Files (2)
Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.