The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

Difficult Customer

Dealing with a difficult customer - it takes work, but the benefits are easy to see.

Learning Path & Details

Competencies

  • Creating a Collaborative Environment

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
Sign In to Request Quote

Download License $5.00 (Minimum 100 employees)

This license option grants access to the full (complete) video - downloaded in MP4 format.
Employees: 

USB Key (1 Year License) $595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (2 Year License) $1,100.75

Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (3 Year License) $1,576.75

Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

Training Files (2)

TitleTypeTime/PagesLanguage
Customer Who Got Up on Wrong Side of Bed
Video with graphics and narrator
Video Vignette03:30 minEnglishDemo
Video Vignette02:19 minEnglishDemo

Additional Information

Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.


More From the Series: Bad Apples: How to Deal with Difficult Attitudes™


Related Programs & Training Ideas