The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

Difficult Customer

Dealing with a difficult customer - it takes work, but the benefits are easy to see.

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USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.
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Training Files (2)

TitleTypeTime/PagesLanguage
Customer Who Got Up on Wrong Side of the Bed
Video with graphics and narrator
Video Vignette03:30 min EnglishDemo
Video Vignette02:19 min EnglishDemo

Additional Information

Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.


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