The Freeze Response (from Confronting Workplace Conflict™ for Managers)

Conflict Resolution

It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said - only it’s too late. At the same time, we think we’ll say the wrong thing and the person will get even more upset.

Learning Paths & Details

Topics

Suggested Industry Usage

Competencies

Creating a Collaborative Environment
Developing Core Leadership Skills
Managing for Peak Performance

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Training Files (1)

English

Title	Type	Time/Pages	Language
The Freeze Response Video with graphics and narrator	Video Vignette	01:42 min	English	Demo

Additional Information

There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.