TrainingBytes® RESCUE™ The Active Ally/Upstander (Customer/Cafe Version)
Stopping Workplace Harassment
Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Customer/Cafe Version) shows a powerful how a customer can take simple actions to stop harassing (third-party) behavior. This scenario features a customer stepping in to stop harassment from another customer. If you witnessed harassment, would you step in to stop it?
Learning Path & Details
Suggested Industry Usage
- Professional and Compliant Behavior
Training Files (2)
Sometimes, all it takes to stop harassing behavior is being alert and proactive. An active ally or upstander is someone who not only witnesses a situation but takes steps to speak up or step in to keep a situation from escalating or to disrupt a problematic situation.