Using a Corrective Discussion (Aggressive Employee)
Using Corrective Discussion Techniques with an Aggressive Employee
Dealing with angry and defensive behavior that is directed toward you is difficult, to say the least. The best strategy is to sit back and listen. Let the other person get it all out. As tough as it is, don’t respond in kind.
Learning Paths & Details
Suggested Industry Usage
- Managing Performance
- Managing for Peak Performance
Training Files (1)
|Video Vignette||02:25 min||English||Demo|
Trainer Comments: With a more aggressive employee, start your corrective discussion in the same manner. Calmly and clearly communicate job expectations and clarify the performance gap.
Explore the Program: Once and For All: Resolving Performance Challenges™