Using a Corrective Discussion (Aggressive Employee)
Video Vignettes ID: 1869

Using a Corrective Discussion (Aggressive Employee)

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Using Corrective Discussion Techniques with an Aggressive Employee

Dealing with angry and defensive behavior that is directed toward you is difficult, to say the least. The best strategy is to sit back and listen. Let the other person get it all out. As tough as it is, don’t respond in kind.