You Can't Believe Anything They Say 03:01 min

Video with graphics and narrator   Video Vignette   English
You Can't Believe Anything They Say

You Can't Believe Anything They Say

There are two keys to working with an employee who thinks the information you're using in your discussion is biased; the first is to take extra time to really listen to the employee's perspective. And the second is to be specific about the information you're basing your evaluation on. The key is to use the T.A.L.K.™ model to help the employee identify areas that need improvement on their own.
Type:Video VignettesID:2732 
Main Topic:Leading Others
Other Topics:Assessing Performance, Conflict Resolution, Effective Leadership, Management
Competencies:Developing Core Leadership Skills, Leading and Managing for Peak Performance
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available in Other Languages:Spanish (NA) Portuguese (Brazilian) Japanese Italian German French Chinese (Simplified)
Available in Other Assets:Let's T.A.L.K.™ Navigating Difficult Workplace Discussions (Off-The-Shelf Video Program (ILT)) ID:2738