Video Vignettes ID: 2732

You Can't Believe Anything They Say

Working Through Bad Behavior

There are two keys to working with an employee who thinks the information you're using in your discussion is biased; the first is to take extra time to really listen to the employee's perspective. And the second is to be specific about the information you're basing your evaluation on. The key is to use the T.A.L.K.™ model to help the employee identify areas that need improvement on their own.

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You Can't Believe Anything They Say3 min
Video Vignette

You Can't Believe Anything They Say

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CC HD 1080
You Can't Believe Anything They Say3 pages
Workshop Material

You Can't Believe Anything They Say

Discussion Guide
You Can't Believe Anything They Say1 page
Workshop Material

You Can't Believe Anything They Say

Video Discussion Questions

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You have an employee who swore their co-workers were out to get them. In situations like this the best course of action is to take the time to listen to the employee's perspective and then be very specific about the information you're using. Being specific is the best way to make sure your feedback has a positive impact.

More From the Series: Let's T.A.LK.™ Navigating Difficult Workplace Discussions

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Also Available as

TrainingBriefs® Difficult Performance Appraisals
TrainingBriefs® Course
TrainingBriefs® Difficult Performance Appraisals

Topics

Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

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