You Can't Believe Anything They Say

Working Through Bad Behavior

There are two keys to working with an employee who thinks the information you're using in your discussion is biased; the first is to take extra time to really listen to the employee's perspective. And the second is to be specific about the information you're basing your evaluation on. The key is to use the T.A.L.K.™ model to help the employee identify areas that need improvement on their own.

Learning Path & Details

Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

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Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Any discussion/workshop materials will be delivered via email.
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Also Available as: eLearning - TrainingBriefs®

TrainingBriefs® Difficult Performance Appraisals

TrainingBriefs® Difficult Performance Appraisals

The performance appraisal is one action tool that helps facilitate communication. It helps establish goals, it allows you to exchange feedback, and it is an excellent opportunity to revisit position expectations. Knowing how to navigate through a difficult performance appraisal is very beneficial in keeping “good” employees, identifying areas of opportunity, and redirecting employees who could improve in some areas such arriving late to work, missing deadlines, or displaying a negative attitude.

Training Files (10)

TitleTypeTime/PagesLanguage
You Can't Believe Anything They Say
Video with graphics and narrator
Video Vignette03:01 min EnglishDemo
Workshop Material3 pages EnglishDemo
You Can't Believe Anything They Say
Video Discussion Questions
Workshop Material1 page EnglishDemo

Additional Information

You have an employee who swore their co-workers were out to get them. In situations like this the best course of action is to take the time to listen to the employee's perspective and then be very specific about the information you're using. Being specific is the best way to make sure your feedback has a positive impact.


More From the Series: Let's T.A.LK.™ Navigating Difficult Workplace Discussions


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