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Video Vignettes ID: 2290

Your Path to Success™ Serving Others

Exceptional Customer Service

These days, when most people pick up the phone, write an email or walk into an office or store, they pretty much expect the service they're going to get is indifferent or even just plain awful. Little things like… Thanking the customer and empathizing with their situation. Acknowledging their emotions, rather than ignoring them. And reassuring the customer that your goal is to help… Those are the kinds of things that make customers feel like you really care.

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Serving Others4 min
Video Vignette

Serving Others

Video with graphics and narrator
CC HD 1080
Serving Others60 pages
Workshop Material

Serving Others

Discussion Guide
Serving Others2 pages
Workshop Material

Serving Others

As Produced Script

Buying Options

Library License

You may license this resource or the entire video library (over 9,000 training resources). Please contact the Sollah Team for cost-effective, flat-fee library license pricing. Note: Pricing is based upon the number of employees within your organization.

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Streaming License

You may license this resource as a streaming video. Please contact the Sollah Team for cost-effective license pricing. Note: Each streaming video is delivered as a secure web link for seamless streaming.

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USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows unlimited access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

So, the next time you're feeling a little stressed; or a customer is doing their best to push all your buttons, don’t forget... it's all about how you respond. Remember… effectively serving others is vital for your path to success.

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Topics

Competencies

  • Creating Customer Loyalty

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