You're the Third Person I've Talked To

Understanding an Angry Customer

Dealing with a customer who is angry because of being transferred too many times.

Learning Path & Details

Competencies

  • Building Customer Loyalty

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Download License $5.00 (Minimum 100 employees)

We will contact you for license agreement details and any applicable set-up fees.
Employees: 

USB Key (1 Year License) $595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (2 Year License) $1,100.75

Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (3 Year License) $1,576.75

Discussion/workshop materials (when applicable) will be delivered via email.
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Training Files (2)

TitleTypeTime/PagesLanguage
You're the Third Person I've Talked To
Video with graphics and narrator
Video Vignette02:03 minEnglishDemo
Video Vignette01:32 minEnglishDemo

Additional Information

Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.


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