Search Video Library for: Healthcare

ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)

When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Coaching & Mentoring, Communication, Emotional Intelligence, Management, Personal Improvement Closed Captioned

Another Look: Defining Respect in Healthcare™

Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned

Workplace Violence Is...™ (Healthcare Version)

Healthcare workers have a 20% overall higher rate of workplace violence than all other workers (Source: NCVS). We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Abusive Conduct / Bullying, Compliance, Learning Reinforcement, Management, Workplace Safety & Awareness
Making A World of Difference in the Workplace™ (Healthcare)

Making A World of Difference in the Workplace™ (Healthcare)

The workplace is much more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully with patients and their families. The bottom line: By better understanding your patients, YOU can make a world of difference in their lives and within your organization.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Workplace Civility Closed Captioned
Workplace Bullying Example in Healthcare Setting

Workplace Bullying Example in Healthcare Setting

Female shares her story about the head nurse bullying the newer nurse.

Topic: Abusive Conduct / Bullying Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Communication, Compliance, Harassment Prevention, Management, Professionalism Closed Captioned
Bloodborne Pathogens: You Can't Tell By Looking (Healthcare)

Bloodborne Pathogens: You Can't Tell By Looking (Healthcare)

This program addresses the nature of bloodborne pathogens, the federal standard and facility exposure control plan, "Universal Precautions" (this is known as "Standard Precautions" in the healthcare version in accordance with Centers for Disease Control guidelines), protective measures, Hepatitis B vaccination, emergency procedures as well as training and record-keeping.

Topic: Bloodborne Disease & Risks Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare Other Topics: Workplace Safety & Awareness
A Real Team Player. Not! (Healthcare)

A Real Team Player. Not! (Healthcare)

Teams are great. Unless... you have somebody on the team who just doesn't get it. Or worse - they get it, they just don't care.

Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Coaching & Mentoring, Communication, Emotional Intelligence, Successfully Leading Others, Management Closed Captioned
Change Is Not in My Vocabulary (Healthcare)

Change Is Not in My Vocabulary (Healthcare)

When you're dealing with someone who has the flexibility of a fence post, we're talking about deep-rooted feelings. And sometimes, the most we can do is offer a new perspective. You know, give them something to think about and then hope for the best.

Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Coaching & Mentoring, Communication, Emotional Intelligence, Successfully Leading Others, Management, Personal Improvement Closed Captioned
That Hurts! (from Integrity Every Day)

That Hurts! (from Integrity Every Day)

Healthcare workers' role in ensuring quality of care.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
The Boss Who Knows It All… And Then Some! (Healthcare)

The Boss Who Knows It All… And Then Some! (Healthcare)

I am supposed to be able to share my ideas, right?! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time. What if it is someone you have to deal with every day - a manager or boss.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Emotional Intelligence, Personal Improvement, Problem Resolution Closed Captioned
The “Whatever” Co-Worker… (Healthcare)

The “Whatever” Co-Worker… (Healthcare)

Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Coaching & Mentoring, Communication, Emotional Intelligence, Management, Personal Improvement Closed Captioned
Cultural Competency Is…™ (Healthcare)

Cultural Competency Is…™ (Healthcare)

Having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding are the baseline benefits of cultural competency. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the healthcare environment.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness
Caring for Transgender Patients

Caring for Transgender Patients

Creating a welcoming and supportive healthcare environment for all LGBT patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care. This tip sheet gives you quick information and resources when providing care to members of the LGBT community.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare Other Topics: Gender Identity, Inclusion / Equity / Belonging, Respect / Respectfulness
Discussion Card: Cultural Competency in Healthcare

Discussion Card: Cultural Competency in Healthcare

These easy-to-use cards provide a cultural competency awareness model (F.R.E.D.) and questions to address common diversity, inclusion and respect issues in the health care environment. These cards are great for a quick training reminder or conversation starter.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Government Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Training Support, Workplace Civility
Program Introduction (from Integrity Every Day)

Program Introduction (from Integrity Every Day)

Introduces what it means to act with integrity on a daily basis.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare, Government Other Topics: Change, Compliance, Interpersonal Skills, Professionalism Closed Captioned

Integrity Every Day: Real Choices. Right Decisions.

Teach your employees what it really means to consistently act with integrity—the kind of integrity that leads to organizational excellence! Designed specifically for healthcare institutions, this video-driven workshop will help create a safe environment of committed, ethical employees by giving them a common language to discuss and address today’s most challenging ethical work-related issues.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Change, Compliance, Effective Leadership, Professionalism Closed Captioned
I Don't Want Anybody to Get in Trouble (from Integrity Every Day)

I Don't Want Anybody to Get in Trouble (from Integrity Every Day)

Healthcare workers' responsibility to report suspicious activity.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
Everyday Diversity™ We Need More Seats!

Everyday Diversity™ We Need More Seats!

Cultural differences can impact how people perceive situations such as a visit to the doctor. For some cultures, this is seen as something an individual does, for other cultures, they see it as an important event which a good number of family members need to attend.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
I Can't Do Anything Right

I Can't Do Anything Right

Accommodating religious differences in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Closed Captioned
Is This Any Way to Run a Hospital?

Is This Any Way to Run a Hospital?

Dealing with culturally-insensitive remarks.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Closed Captioned