Search Video Library (1149 Assets Found)

Results for Suggested Industry Usage: Office & General

Just the Right Place

Just the Right Place

This vignette shows an employee who felt he was targeted or assigned specific territories because of his race. The law prohibits organizations from assigning primarily minorities to predominantly minority establishments or geographic areas.

Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Professionalism, Respect / Respectfulness, Racial Equity Closed Captioned
Kung Foo

Kung Foo

This vignette demonstrates an employee harassing another employee with verbal slurs and offensive gestures that cross the line.

Topic: Discrimination Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Harassment Prevention, Professionalism Closed Captioned
Lateral Moves? (Employees & Managers)

Lateral Moves? (Employees & Managers)

When an employee makes a claim of sexual harassment or participates in an investigation related to a sexual harassment claim, you must treat that employee with the utmost care.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Harassment Prevention Closed Captioned
Legal Briefs™ Workplace Privacy: Obtaining Employee Consent

Legal Briefs™ Workplace Privacy: Obtaining Employee Consent

How to be sensitive to an employee's expectation of privacy; the obligation of a manager to inform employees about re-entry

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
Let Me Work My Magic (Employees)

Let Me Work My Magic (Employees)

Excellent example of why behaviors such as back rubs, pinching, patting, grabbing, stroking, rubbing, and caressing are forms of physical contact not appropriate in the workplace.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment Prevention Closed Captioned
Link to Solutions (Sales Process)

Link to Solutions (Sales Process)

Reviews how to best link a client's needs with solutions.

Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
Listen Up!

Listen Up!

The importance of active listening. When we actively listen – our body language, gestures and behaviors let other know we are engaged.

Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Interpersonal Skills, Professionalism Closed Captioned
Make My Day

Make My Day

Dealing with third-party harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
Making a Smooth Transition

Making a Smooth Transition

How to best transition from one topic to the next during a training session

Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Effective Leadership, Professionalism, Effective Training Closed Captioned
Making Time for Your Employees

Making Time for Your Employees

Every organization wants to keep its good employees. And employees who are productive, satisfied and valued in their jobs will generally stay put! How do you know if your employee is achieving those personal objectives? Again, take time. Time for getting his or her feedback.

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Effective Leadership, Retention Aid, Hiring & Recruiting, Assessing Performance
Mine to Take

Mine to Take

In this vignette, an employee puts a co-worker in a tough spot by faking illness in order to get non-requested time off for her dream vacation.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance Closed Captioned
Narrow Your Focus

Narrow Your Focus

How narrowing the focus of communication can add clarity and immediacy.

Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism Closed Captioned
Oh, Dear! (Managers)

Oh, Dear! (Managers)

Practicing zero-tolerance for any posters, cartoons, drawings, calendars, pinups, and pictures of a sexual nature in your work environment is extremely important.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment Prevention, Professionalism Closed Captioned
Overcoming Communication Issues - Hotel/Hospitality Scene

Overcoming Communication Issues - Hotel/Hospitality Scene

As we all eventually find out, bad communication can lead to even worse problems. This video vignette demonstrates how to effectively deal with a non-listener - confronting the communication problem.

Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism
Preparation Pitfalls

Preparation Pitfalls

How lack of preparation can derail a training session

Topic: Communication Learning Path: Workplace Safety Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Effective Leadership, Professionalism, Effective Training Closed Captioned
Preparation Pitfalls (Having Effective Meetings)

Preparation Pitfalls (Having Effective Meetings)

How lack of preparation can derail a training session.

Topic: Communication Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Effective Leadership, Professionalism, Meeting Preparation Closed Captioned
Probe Based on Non-Verbal Cues (Interviewing Tip)

Probe Based on Non-Verbal Cues (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Effective Leadership, Professionalism Closed Captioned
Probe for a Current Work Example #1 (Interviewing Tip)

Probe for a Current Work Example #1 (Interviewing Tip)

Explanation of the probing strategy of probing for a current work example

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Effective Leadership, Professionalism Closed Captioned
Probe for a Current Work Example #2 (Interviewing Tip)

Probe for a Current Work Example #2 (Interviewing Tip)

Example of interview question and candidate response to prompt probing question

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Effective Leadership, Professionalism Closed Captioned
Probe for a Current Work Example #3 (Interviewing Tip)

Probe for a Current Work Example #3 (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Effective Leadership, Professionalism Closed Captioned