Search Video Library for: Government
I’d Like to Fire Them Both! (from FOSA™ Documenting Discipline)
When it comes to less-than-desired workplace productivity, you need to have a plan and process for tackling the tough stuff. Using the FOSA™ process gives you the tools to effectively leverage progressive discipline in everyday workplace situations.
Just Give Me Another Three Days
Digitally Remastered! As managers, supervisors and team leaders, there are times when we have to make some pretty tough calls. It just goes with the territory. And when we're faced with those kinds of situations, we have to make sure we don't let short-term gains, like closing a big sale, completing a big project or hitting a production quota, take priority over the long-term integrity of the organization.
Late Again? (from FOSA™ Documenting Discipline)
Deep in performance issues? Here's an example of the need to implement progressive discipline. Using the FOSA™ process, managers and supervisors have the tools to effectively tackle key workplace issues.
Listen, I Was Just Wondering...
Could an unwelcome pursuit can become harassing behavior? What if it was a manager pursuing an employee? Fishing in the company pond for romance does happen, but there is more at risk than just rejection. Supervisors and managers should never proposition subordinates. Even social invitations between co-workers need to be carefully asked.
LOCK OUT Action (from The 3-OUT Approach to Workplace Safety)
Most intruders have a relatively short amount of time to inflict as much damage as they can before they’re stopped by authorities, before they end things themselves or before they are stopped – by you! They are running against the clock and tend to take the path of least resistance. As a result, they don’t want to spend time trying to enter a locked or barricaded space, costing precious seconds in their pursuit to kill as many as they can.
Managing Silence (Behavior-Based Interviewing)
Being uncomfortable with silence during an interview may be the most common problem interviewers face, and most will just change the subject and move on. But look at it this way. When candidates are silent, it usually means they're thinking. That silence is your friend, your tool. If you change the subject and move on, you may be shutting down a revealing answer. So respect silence.
No Mistakes! (from FOSA™ Documenting Discipline)
Everybody makes mistakes. That's a true statement. But the expectation should be that we get all the work done and that it's 100% accurate. This video walks through setting accuracy/work expectations.
Peer Today, Boss Tomorrow™: Accept Your New Role
This video scenario presents a realistic scenario for getting to the basics of new leaders - supervisors/managers. It shows a misunderstanding between a new supervisor and a subordinate employee - and how to effectively address issues that pop up in an effective and respectful way.
Peer Today, Boss Tomorrow™: Set Clear Boundaries
This video provides a powerful example of how new managers/supervisors can learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group. Learning to set clear boundaries for staff and employees is key to a new leader's transition.
TAKE OUT Action (from The 3-OUT Approach to Workplace Safety)
The reality is you may be in an area where you just can’t escape and where you have no means of locking out the shooter. Your decision about which action to take has been made for you. This is the time when you - and the others with you - will TAKE OUT the shooter. When Take Out is your option, there are some things you can do that will increase your chances of prevailing.
The New Max and Lorie (from FOSA™ Documenting Discipline)
Working through discipline issues can be tough. Working through the progressive discipline process using FOSA™ can help. Remember, you can only give your employees the advice and tools to help them... you can force them. This video is an example of how two employees respond to the FOSA™ approach.
The Oh Series™ Everyday Ethics: Presentation Help
Sometimes people want to include us in an action that doesn’t appear to violate their moral code, but it is one that we know violates our own. Or, it is an action that is against one of our company’s policies. Maybe it’s even illegal.
Tips for Cube Environment (from The 3-OUT Approach to Workplace Safety)
This module uses the principles & techniques of the “3-OUT” model (GET OUT | LOCK OUT | TAKE OUT) when working in a cube environment involving any type of armed or violent threat.
Trust Me, It's Not Anonymous
Digitally Remastered! One of the biggest fears employees have about reporting potential violations is that their name or reports won't be kept anonymous or confidential. So, when we learn about employees who have concerns about any part of our business ethics and compliance program, we need to take the time to explain how our program works and encourage employees to speak up about anything they think could be a problem.
You Call That a Presentation?
When generational differences impact communication and presentation styles.
You Guys Just Figure It Out
Digitally Remastered! One of the biggest challenges we face is finding the time to deal with multiple and competing priorities, right? But, when it comes to maintaining a culture of integrity, our first priority as a manager has to be making sure all our employees always feel comfortable coming to us with concerns; and when they do, making the time to listen and address those concerns appropriately.
More Than a Gut Feeling™ Legal or Illegal Interviewing Questions?
Asking the right questions in an interview is your single best way to get the right kinds of information... the kinds of information that will lead you to the best hiring decision. But how do you know what's legal... and even illegal to ask during an interview? This short video provides up-to-date do's and don'ts when it comes to interview questions and is a comprehensive resource for all managers and/or supervisors involved in the hiring process.
Discussion Card - Multigenerational Teams
This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.
Conflict 101™ - Conflict Strategy Overview
Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.
F.A.I.R. in Action - Program Introduction
Build inclusion and cultural competency in the workplace. An introduction to the F.A.I.R. in action model.