Search Video Library for: Ethics & Compliance, Harassment Prevention
Discussion Card: Sexual Harassment Prevention
Let's be honest… sexual harassment is still a very real workplace issue. Reinforcing prevention training is key to stopping sexual harassment. These easy-to-use cards provide a simple model (E.N.O.U.G.H.) along with thought-provoking questions on speaking up and stopping sexual harassment. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Top 20 AssetI Said Something™ Promoting Respectful Workplace Behavior
SOLLAH EXCLUSIVE!
Organizations want productive and engaged employees who contribute to the bottom line... but just one aggressive employee can ruin it all. There are real consequences associated with crossing the line at work and more than money is what’s at stake for organizations of all kinds. The effects of bullying, abusive conduct and especially harassment can damage an organization’s morale, brand and leave targets unproductive and fearful.
Top 20 AssetRight Side of the Line: Creating a Respectful & Harassment-Free Workplace™
Updated with the US Supreme Court decision protecting LGBTQ+ workers! Now more than ever, your employees need to know exactly where the boundaries of acceptable and legal workplace behavior are drawn. Right Side of the Line™ addresses harassment in all its form, including hazing, gossip, retaliation and more. This workshop meets federal compliance standards for harassment prevention training, giving employees the tools to resolve situations before they escalate. For your business issues on: Harassment, Discrimination, EEOC & Legal Issues.
It's Still Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace
Just Updated! In the ever-changing work environment, it's difficult to know - or understand - what's allowed and what's not allowed at work. This best-selling program brings greater awareness to the many types of harassment which can occur in the workplace. It dramatizes employee behaviors that can lead to formal charges and result in serious consequences for the individual... and the organization. Topics covered: protected classes (i.e. pregnancy, obesity), general harassment, gender identity, religion, free speech and more!
TrainingBytes® Go Home, Foreigner!
SOLLAH EXCLUSIVE!
When we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal. Actions and even conversations about a co-worker based on their national origin or ethnicity is a violation of policy and can lead to legal issues if not stopped. Yes, we all have a right to think what we want to think. But… it's critical that we refrain from expressing those kinds of views - publicly or privately – by words or actions, in the workplace.
I Said Something™ Unmentionables!
SOLLAH EXCLUSIVE!
When a person in a position of power decides to target an employee, they are often hurtful and clearly inappropriate — just like a schoolyard bully. This is compounded by the situations where the bully is also the boss. But the situation can and should be addressed. Like other bullies, a boss who’s out of control needs to be reminded when they cross the line.
Discussion Card: I Said Something™ Promoting Respectful Workplace Behavior
SOLLAH EXCLUSIVE!
Recognizing and stopping harassment is an essential component of a respectful and innovative workplace. These easy-to-use cards provide a simple model along with thought-provoking questions on effective ways to address and prevent workplace harassment and bullying. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
TrainingBytes® The Persistent Romeo
We all know the definition of sexual harassment... the unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature in the workplace or learning environment (according to the Equal Employment Opportunity Commission). But sexual harassment does not always have to be specifically about sexual behavior. It can be subtle... like refusing to take no for an answer when asking for a date and then being turned down by a co-worker.
TrainingBytes® RESCUE™ (The Active Ally/Upstander)
SOLLAH EXCLUSIVE!
A powerful message about standing up to harassment! Could you step up and actively stop workplace harassment in progress? Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ provides three different situations that empower employees (or even third party bystanders) to take action and stop harassing workplace behavior.
TrainingBytes® RESCUE™ The Active Ally/Upstander (Customer/Cafe Version)
SOLLAH EXCLUSIVE!
Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Customer/Cafe Version) shows a powerful how a customer can take simple actions to stop harassing (third-party) behavior. This scenario features a customer stepping in to stop harassment from another customer. If you witnessed harassment, would you step in to stop it?
TrainingBytes® RESCUE™ The Active Ally/Upstander (Employee/Cafe Version)
SOLLAH EXCLUSIVE!
Could you step up and actively stop workplace harassment in progress? Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Employee Version) shows a powerful approach to empowering employees to take simple actions to stop harassing (third-party) workplace behavior. This scenario features a customer harassing an employee.
TrainingBytes® RESCUE™ The Active Ally/Upstander (Office Employee Version)
SOLLAH EXCLUSIVE!
Could you step up and actively stop workplace harassment in progress? Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Office Employee Version) shows a powerful approach - empowering employees to take simple actions to stop harassing workplace behavior. This scenario features a co-worker harassing another employee.
I Said Something™ Get It Right!
SOLLAH EXCLUSIVE!
Mistakes happen. Discussing them and correcting them is a natural next step. Getting personal and calling out someone individually in front of their peers for that mistake… ruins morale, is unfair and amounts to a lack of control.
I Said Something™ You Look… Scrumptious!
SOLLAH EXCLUSIVE!
Sexual harassment can happen in many different forms. While it can be shocking to encounter and/or witness blatant sexual harassment, having an uncomfortable conversation with the perpetrator can help to redraw the lines.
TrainingBytes® Is There Anything Else You Need?
Workplace harassment is unacceptable – in any form! If you see something, you need to say something. That can take the form of being an active bystander. An active bystander is someone who not only witnesses a situation but takes steps to speak up or step in to keep a situation from escalating... or to disrupt a problematic situation.
TrainingBytes® Let's M.E.E.T.™ How to Respond to Unprofessional Behavior in the Workplace
New Micro-Learning! Harassment - or any other improper behavior - is not appropriate in any workplace. Teasing, hazing or other forms of joking can be pervasive and so frequent that a hostile work environment is created. Using the M.E.E.T.™ model, this short program provides the tools your team and organization can use to quickly and effectively address tough workplace harassment situations.
TrainingBytes® It's That Time Again
Have you ever received an inappropriate email at work? How about an email that has a graphic picture or makes fun of someone in your office? Do you ever hear inappropriate jokes or comments in the workplace? Unfortunately, the sometimes subtle nature of what constitutes harassment and discrimination can make it difficult to identify. Using a dramatic example taken from a real life situation, this short program provides a realistic scenario intended to generate discussion regarding what behaviors constitute inappropriate behavior at work.
It's Still Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace (2019 Version)
Updated with the US Supreme Court decision protecting LGBTQ+ workers! There is far more to workplace harassment and discrimination than just sex. To demonstrate, this program dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. Topics covered: protected classes (i.e. pregnancy, obesity), paternalism, gender identity, religion, free speech and much more!
If You Change Your Mind…
Our working relationships are complicated for all kinds of reasons. That's why we really have to know where the lines are when it comes to managing our interactions with co workers, customers, and vendors. Take the unwanted pursuit of a relationship. It doesn't make any difference where it comes from a manager, a coworker, a vendor or a customer unwanted pursuit could be considered illegal harassment and simply can't be a part of the workplace.
People Like That…
All of us have things that we value and believe in strongly. But it's important that we make sure that we don't cross the line and allow those convictions to get in the way of treating others with respect. Most organizations have policies that prohibit harassment and discrimination based on sexual orientation.
It Wasn’t Personal or Anything…
In general, there's nothing wrong with kidding around at work. But we can step over the line when it comes to having fun at someone else's expense. Hazing, teasing, profanity, and horseplay are the kinds of unprofessional behaviors that lead to low morale, low productivity, turnover and even safety issues.
I’ve Got Another One…
Most of us like a good joke, right? The problem is, while we may think we know what's acceptable, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone. That's why we have to focus on respect when it comes to things like, jokes, off hand comments, posts, puns, texting cartoons, drawings, pictures or videos at work.
Just Being Paranoid…
Being frustrated with co-workers from time-to-time is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal.
Nothing’s Going On…
Workplace gossip is one of those areas where it's easy to find ourselves on the wrong side of the line. While it may seem like harmless talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get you and your organization into a lot of legal trouble.
I Will if You Will...
A very effective and to-the-point vignette that deals with anti-gay and anti-diverse behavior in the workplace.
Sexual Harassment: It Can Happen Here™
Sexual harassment can occur in businesses of all sizes and industries, with potentially devastating consequences. This program presents a series of compelling scenarios to provide the foundation your workforce needs to prevent and address such behavior before it escalates.
Just Some Good Clean Fun (M.E.E.T.™ Resolution)
When humor in the workplace becomes inappropriate - teasing that leads to hazing. This video shows how quickly 'having fun' can turn to harassment.
Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)
This program is designed to stimulate discussion about the non-sexual forms of harassment in the workplace, including religion, age, race, national origin, gender, sexual orientation, disability and retaliation. This video program will provide employees with valuable tools to help eliminate the emotional and financial problem of harassment in the workplace. The eight stop-and-discuss video vignettes are designed to show employees what constitutes unprofessional, unacceptable or illegal behavior-and how to handle harassment when it does occur.
A Masterpiece
Dealing with inappropriate art and pictures in the workplace.
Did You Hear the One About?
This vignette effectively demonstrates the the point at which workplace jokes can cross the line and become harassment.
Harassment and the Responsibilities of Supervisors/Managers
Responsibilities of supervisors and managers to investigate all complaints.
Hey, It's On My Playlist
We can’t listen to whatever we want at work if it offends others; while we do have more freedom to say or do things outside the workplace, we still need to keep in mind that if our behavior offends or discriminates against someone, then it may be grounds for disciplinary action. We all must be respectful of others in the workplace.
He’s Big…Really Big
Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment. Insensitive remarks about an overweight co-worker can lead to the perception of harassment.
It Will Change Your Life!
It can be one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can easily be accused of harassment.
Just Relax (from Sexual Harassment? You Decide.)
How a massage may be interpreted as inappropriate touching.
Just Some Good Clean Fun
When humor goes too far and becomes inappropriate teasing and/or hazing.
Let Me Get That for You
Inappropriate comments about sexual orientation.
Listen, I Was Just Wondering...
Could an unwelcome pursuit can become harassing behavior? What if it was a manager pursuing an employee? Fishing in the company pond for romance does happen, but there is more at risk than just rejection. Supervisors and managers should never proposition subordinates. Even social invitations between co-workers need to be carefully asked.
Make My Day
Dealing with third-party harassment.
Picture of The Day
Recognizing gender-based harassment; improper use of company email.
Put Warning Lights on You
You know, some of us figure a pregnant joke or two is just something that comes with the territory. It's no big deal. Well, those days are over. This video shows how a simple joke or two might lead to harassment. Remember, when it comes to your co-workers - the safest thing to do is… if you can't say something nice... just don't say anything at all.
She's the One
Dealing with third-party sexual harassment and the fear of retaliation.
Some of My Best Friends Have Them
Comments on provocative attire (towards a co-worker) in the workplace.
The Best Side... (from Sexual Harassment? You Decide.)
How inappropriate comments about physical appearance can lead to sexual harassment (female to male).
The Bet
Recognizing inappropriate jokes about a coworker; gender harassment.
The Birthday Girl (Inappropriate Touching)
It should seem obvious by now, but touching in the workplace is a slippery slope when it comes to being legal. This short video shows how inappropriate touching and affection can lead to sexual harassment.
The Critique - Sexual Harassment: It Can Happen Here
How inappropriate comments about physical appearance can lead to sexual harassment (male to female).
The Critique - Sexual Harassment? You Decide.
Making inappropriate comments about physical appearance
The Honeymooner - Some Jokes Aren't Funny!
How a string of one time jokes can lead to sexual harassment.
The Honeymooner - When Colleagues Get Personal
How sexual humor and double entendre can lead to sexual harassment.
The Invitation
Impact of an employee's potential promotion being dependent on agreeing to go out on a date with their supervisor.
The Lilly Ledbetter Fair Pay Act - An Overview
The Lilly Ledbetter Fair Pay Act is a federal statute that was signed into law by President Barack Obama in January 2009. In this video, a legal subject matter expert explains the origin of the Lilly Ledbetter Fair Pay case and its impact on organizations across the United States.
The Road Trip
Sharing inappropriate art and pictures in the workplace.
The Water Boy
When the harassed becomes the harasser.
Those People
Being frustrated from time to time with a coworker is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, that’s unprofessional. It's disrespectful. And, it may often be prohibited by policy.
We Know What's Going On!
An effective way to show the impact of gossip and defamation of character.
Whatdaya Think of My Banana?
With all the court cases that have been going on and the changes in the laws, there are a lot of different ways that people can end up doing something that can get them into trouble. This video shows how joking and innuendos could lead to sexual harassment.
Why More Harassment Training?
Subject matter expert provides overview of harassment & discrimination and why training is needed and relevant today.
Harassment & Discrimination Is...™
By now, you probably know what sexual harassment is. But there's more to harassment than you may think. What starts as harassment can become discrimination, too. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.
Sexual Harassment: It Can Happen Here - Program Opening
Outlines and reinforces personal responsibilities for recognizing and preventing sexual harassment.
Sexual Harassment? You Decide - Program Opening
Explains the legal definition of sexual harassment.
Understanding Unacceptable Work Behaviors
Provides a definition of the three types of unacceptable workplace behavior: unprofessional, prohibited & illegal.
Sexual Harassment: It Can Happen Here - Program Summary
Reviews the point that preventing sexual harassment is everyone's responsibility.
Sexual Harassment? You Decide - Program Summary
Reviews key points on the importance of preventing sexual harassment.
Case Study: Short Fuse (employee)
Aggressive and threatening comments on the job
Community Outreach
How postings in an office can be considered offensive.
Manager Bully
What to do when you think a coworker is being bullied
Old Yeller
What to do when a manager loudly insults employees
The Lurker
When does behavior become harassing?
SMART-START™ Harassment & Discrimination: It's More Than You May Think
A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.
SMART-START™ Sexual Harassment: It's Everyone's Responsibility
A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.
Top 20 AssetIt's the Law™: The Legal Side of Management
SOLLAH EXCLUSIVE!
Managers today are expected to do more than just supervise daily work activity. They are also legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. It's the Law™ uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.
Discussion Card: Workplace Bullying for Managers
SOLLAH EXCLUSIVE!
Are you a bully boss? Does your management style promote a respectful workplace... or create fear and animosity? These easy-to-use cards provide a quick overview along with thought-provoking definitions and questions on effective ways to address and prevent workplace bullying. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Workplace Bullying for Employees
SOLLAH EXCLUSIVE!
Recognizing and stopping all forms of harassment is an essential component of a respectful and innovative workplace. These easy-to-use cards provide a quick overview along with thought-provoking definitions on effective ways to address and prevent workplace bullying. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
ENOUGH!™ The Consequences of Sexual Harassment
ENOUGH!™ is a completely new approach to sexual harassment training. This video program is strategically designed in two-parts to deeply engage each learner, creating empathy – with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. ENOUGH! uses a dramatic story line and character interviews to help participants become more aware of the consequences due to the issues surrounding sexual harassment and to help them identify what they should do if they experience or witness sexual harassment.
TrainingBytes® I Thought You Could Handle This!
SOLLAH EXCLUSIVE!
Retaliation in the workplace is illegal. All employees (managers included) must understand that workplace retaliation will kill productivity and could even lead to a costly lawsuit. Identifying and stopping retaliation must be top-of-mind in all organizations.
Stopping Sexual Harassment Before It Starts (How-To Book)
Sexual harassment is one of the most complex workplace issues of our time. It is at once a legal issue, an emotional issue, a civil rights issue, and a very personal issue. It can be both easy to define and impossible to define. It can result from innocent actions or from criminal behavior. It can take place in a few seconds or require several years to develop. It can be a very public matter or an extremely private issue. But one thing is clear about sexual harassment. It must be taken seriously by all employers. Large and small organizations across the United States are being held accountable for incidents of sexual harassment.
Sexual Harassment? You Decide.™ Real Situations for Discussion
Do your employees know the difference between borderline behavior and sexual harassment? Do they know how to handle borderline situations involving themselves or their coworkers? Using this program in mandatory annual training can help to reduce your organization’s risk from sexual harassment lawsuits. It’s a powerful tool to drive discussion, build awareness and prevent incidents of sexual harassment.
Way To Go Team... (a Sexual Harassment Situation for Discussion)
Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level. For example, a fist bump is generally appropriate when offering congratulations.
The Birthday Girl... (a Sexual Harassment Situation for Discussion)
Because appropriate touching varies so much among different people, the best advice is to keep close personal touch to a minimum and always on a professional level. For example, a congratulatory handshake or fist bump. Beyond that, unless you are absolutely sure that your contact is welcomed by the other person, it's best not to touch them at all.
Sexting... (a Sexual Harassment Situation for Discussion)
Joking can make the workplace fun, but it is also an area that can easily cross the line from being inappropriate to being illegal. People who work together sometimes engage in ‘harmless flirting’. As long as that behavior is welcome for those who are flirting, and those who are around to see it, it isn’t sexual harassment. When someone changes their mind, however, the welcomeness ends, and it’s time to stop.
The Spy... (a Sexual Harassment Situation for Discussion)
It’s important to remember that sexual harassment can take many forms. It can be verbal, as with jokes, comments, or propositions. It can be visual, as in written notes, cartoons, or objects. It can be electronic, as in e-mails, social media posts, and texts. And it can be physical, as with touching, gesturing, or leering and staring.
Scratch My Back... (a Sexual Harassment Situation for Discussion)
Quid pro quo sexual harassment occurs when an employee's supervisor, manager, or someone else in authority offers or suggests that an employee will be given something, such as a raise or promotion, in exchange for some sort of sexual favor. This also includes refusing someone a promotion.
The Honeymooner... (a Sexual Harassment Situation for Discussion)
Sexual jokes, innuendos or graphic stories could easily cross the line from simply inappropriate and unprofessional to unlawful... in a hurry! Understanding the line when it comes to workplace jokes is key to avoiding a sexual harassment lawsuit.
The Best Side... (a Sexual Harassment Situation for Discussion)
Sexual harassment can take place anywhere. Any gender can unlawfully harass another other gender. Women can harass men, women, and transgender people; men can harass women, men, and transgender people; and transgender people can harass men, women, and transgender people.
Now That's a Masterpiece... (a Sexual Harassment Situation for Discussion)
What do you do when a co-worker (or employee) takes compromising pictures of fellow worker and decides to post them on social media? Are you prepared for the fallout? Understanding how this behavior could be the basis of disciplinary action and even a hostile environment sexual harassment lawsuit.
The Critique... (a Sexual Harassment Situation for Discussion)
Do your employees know the difference between unprofessional and illegal behavior and sexual harassment? Even when subtle in nature, comments, body language, and tone of voice that imply something sexual is not appropriate in the workplace.
While You're Down There... (a Sexual Harassment Situation for Discussion)
When a co-worker is constantly making sexual jokes and innuendos, then the inappropriate behavior is pervasive. If not addressed, the perpetrator (and the organization) could face charges of hostile work environment sexual harassment.
Just Asking... (a Sexual Harassment Situation for Discussion)
Could you recognize how an unwelcome pursuit can become harassing behavior? What if it was a manager pursuing an employee? Inappropriate or illegal?
Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination
This updated program provides answers to several of the most common questions managers struggle with concerning harassment and discrimination. • What is included under Federal or State Law as Harassment? • What should I do when an issue is reported to me? • What are my responsibilities related to the individuals affected by the report? • Can I be sued if I don’t respond appropriately? In addition, the program provides managers with four specific actions they can take to help ensure they keep themselves and your organization in compliance with the law. It's specifically designed to cut through the legal jargon to provide clear and concise information in terms that everyone can understand.
Social Media at its Worst... (a Sexual Harassment Situation for Discussion)
Social media is a powerful communication tool. Employees can (and do) post things that are best left unseen in the workplace. But what if co-workers begin viewing and discussing another employee's posts in the workplace? Inappropriate, unprofessional or illegal?
The Consequences of Sexual Harassment™ (California Employees)
With the passing of California Senate Bill (SB) 1343, California companies with 5 or more employees (including temporary and seasonal employees) are required to provide one (1) hour of interactive sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.
The Consequences of Sexual Harassment™ (Illinois Employees, Managers & Supervisors)
Beginning January 1, 2020, Illinois now requires all employers to provide sexual harassment training. SB 75 (also known as the Workplace Transparency Act), mandates that all employees receive sexual harassment training annually. The first deadline is January 1, 2021.
The Consequences of Sexual Harassment™ (Connecticut Employees, Managers & Supervisors)
Connecticut has enacted a state law, the Time’s Up Act, expanding sexual harassment training requirements for employers with employees working in Connecticut. Employers must now provide two hours of sexual harassment training to all employees in Connecticut, not just supervisors. This course will drive deep conversations around the definition and consequences of sexual harassment.
The Consequences of Sexual Harassment™ (Delaware Employees, Managers & Supervisors)
With the passing of Delaware House Bill (HB) 360, the state created a new section to the Delaware Discrimination in Employment Act (DDEA) that focuses specifically on sexual harassment. Delaware companies with 50 or more employees (excluding independent contractors or employees who work less than 6 months) are required to provide sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.
The Consequences of Sexual Harassment™ (Maine Employees, Managers & Supervisors)
Unwelcome sexual harassment is a form of sex discrimination that violates the Maine Human Rights Act. Unwanted sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature which threatens job security, working conditions, or advancement opportunities is considered sexual harassment.
The Consequences of Sexual Harassment™ (New York Employees, Managers & Supervisors)
Specific for New York State (New York State Human Rights Law) and New York City (NYC Human Rights Law) sexual harassment training requirements! New York companies are required to provide sexual harassment prevention training. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™
This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
Preventing Workplace Bullying: Manager's Module
A module specifically created for managers covering the bullying topic and how to address and prevent it in the workplace.
Workplace Bullying: The School Principal
A teacher takes necessary steps. Review Organizational Polices, Document actions and responses, Involve HR or management, Formalize complaint.