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Results for Learning Path: Diversity, Equity, Inclusion & Belonging Topic: Communication

Discussion Card: After the Conversation

So you've had a difficult discussion with an employee, direct report, staff member... what's next? Things like action items, open issues, follow-up and more! These easy-to-use cards provide a simple model (A.F.T.E.R.) along with thought-provoking questions on effective ways to follow-up with a tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Discussion Trigger, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness

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Discussion Card: Before the Conversation

Having a difficult discussion is hard. Though it must be done to get to resolution, you must be prepared. That includes understanding ground rules and preparing yourself mentally (working through a checklist). These easy-to-use cards provide a simple model (B.E.F.O.R.E.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

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Discussion Card: During the Conversation

We all know that having a difficult discussion can be hard. It's important to watch out for key indicators during that conversation. This includes ground rules, verbal and non-verbal cues, and so much more! These easy-to-use cards provide a simple model (D.U.R.I.N.G.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

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Discussion Card: Purpose of the Talk

It's not always easy having workplace discussions - whether to simply gather information or to tackle a tough situation. Shying away from key workplace topics/issues don't make those problems disappear. These easy-to-use cards provide a simple model (T.H.E.C.H.A.T.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Diversity 101™ Merge Ahead

Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance. This can be a significant challenge when organizations merge, especially when they’re in different locations.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility Closed Captioned

Global Diversity: Experience an Open World

International business requires agile thinkers, trained to overcome cultural obstacles that can cost companies millions of dollars. Global Diversity: Experience an Open World is a great way to introduce the concept of putting smart global communication skills into action.

Topic: Communication Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Professionalism

Your Path to Success™ Respecting Others

Being cooperative and respectful are probably two of the most important things we can do to really excel on the job. Just being able to get along with people is one of the most important skills any of us bring to the workplace. It means getting to know your colleagues and co-workers; making the effort to gain the respect and support of the people you work with.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Professionalism Closed Captioned

Group or Individual: Which Motivates You?

How cultures from around the world look at motivation differently.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility Closed Captioned

I'll Let That One Slide

How stereotyping negatively impacts trust and working relationships

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned

Are You Giving 110%?

The concept of respect within a diversity context; an example of different perspectives on work/life balance.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Respect / Respectfulness Closed Captioned

Do I Have to Spell It Out?

When generational communication differences cause misunderstandings about work requirements and work/life balance

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness Closed Captioned

Guess What I Heard

The negative impact of passing along gossip and rumors about coworkers

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness, Sales & Service Closed Captioned

Hey, It's Just a Joke!

Impact of inappropriate humor on perceptions and workplace relationships.

I Don't Understand

An employee has difficulty helping a patient due to a language barrier.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Respect / Respectfulness Closed Captioned

I Just Don't Fit In...

How language barriers and occupational jargon can create exclusiveness within the workplace.

It Was in the Paper

Off-hand comments about a newspaper or blog article, TV show or even current events can disrupt work and impact working relationships. But let's face it, there's no way we can keep people from talking about these things. 

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Closed Captioned

It's Intolerable

Impact of offensive figures of speech on workplace relationships.

She's Just a Kid

Workplace stereotyping based on age.

Task or Relationship: Which Comes First?

Learn how people from different cultures work together... productively.

Topic: Communication Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility Closed Captioned

An Ally Is...™

An ally is the friend we all need sometimes. Someone who supports others…those outside of the majority. This short, yet powerful video sums up the key qualities of being an ally.

Topic: Gender Identity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Active Bystander / Ally, Communication, Learning Reinforcement, Professionalism, Respect / Respectfulness