Search Video Library for: Leadership
Review/Summary (from FOSA™ Documenting Discipline)
This video provides a quick synopsis of effectively using the FOSA™ process to tackle tough workplace issues. From facts, objectives, solutions and actions, the entire process is reviewed - with examples.
Video Summary Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
Summary (from ACTIONS Speak!™)
A quick summary of the program. Interviewing today is not just about gathering behavioral predictors. It includes respect and care for the person. So, for both you and the candidate, actions DO speak louder than words.
Video Summary Leadership, Personal Performance Effective (& Legal) Interviewing, Diversity Dynamics, Hiring & Recruiting, Management
The Extraordinary Leader - You Can Make An Extraordinary Difference
Review of the keys to becoming an extraordinary leader and why it is important.
Video Summary Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Motivation, Professionalism
The Three-Dimensional Interview - Program Summary
Review of how to prepare,conduct and evaluate an effective three-dimensional (structured) interview.
Video Summary Leadership Management, Change, Professionalism
Three Actions to Promote a Drug-Free Workplace
Review of the main actions which promote a drug-free workplace.
Video Summary Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism
Whale Done! - Program Summary (Building Relationships)
Review of Whale Done! approach; building relationships to get positive results.
Video Summary Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service
What You Need to Know - Five Actions for Staying Out of Court
Reviews the responsibilities and actions managers need to know in regards to The American Disabilities Act
Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism
Burn Out (Manager)
Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!
Case Studies Leadership Motivation, Communication, Interpersonal Skills, Management
Case Study & Branching Exercise: Goal Setting (Manager)
You are a new manager in the organization. A few weeks ago, you asked your employees to begin thinking about individual and department goals for the next year. When you reviewed their submitted goals, you were disappointed by the general lack of enthusiasm and creativity of the group. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Studies Leadership Goals and Goal Setting, Discussion Trigger, Effective Leadership, Successfully Leading Others, Learning Reinforcement, Management
Case Study & Branching Exercise: Highly Critical (Manager)
You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Studies Leadership Effective Leadership, Discussion Trigger, Emotional Intelligence, Successfully Leading Others, Learning Reinforcement, Management
Case Study & Branching Exercise: Overwhelmed! (Manager)
You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Studies Leadership Effective Leadership, Discussion Trigger, Successfully Leading Others, Management, Personal Improvement
Case Study: AWOL Paul (a manager)
When privacy and productivity clash.
Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness, Workplace Privacy
Case Study: The Rivals (manager)
Handling conflict between two employees
Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Conflict Resolution, Management, Professionalism
Cyber Bully
Bullying through social media is discussed in this case study.
Case Studies Ethics & Compliance, Leadership Abusive Conduct / Bullying, Communication, Compliance, Harassment Prevention, Interpersonal Skills, Management
Dysfunctional Teams
Dealing with team conflict
Case Studies Leadership Communication, Change, Interpersonal Skills, Management, Professionalism, Teamwork
Good Enough
Not meeting expectations on the job
Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism
Grief
When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.
Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
I Beg Your Pardon
Unprofessional hygiene practices
Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism
I Couldn't Help But Overhear
Dealing with employees talking about organizing a union
Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism
I Deserve It
Not performing up to expectations
Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism