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Results for Learning Path: Leadership

Must Do's As a Mentor

Must Do's As a Mentor

There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Effective Leadership, Professionalism, Collaboration

Non-Verbal Indicators (Behavior-Based Interviewing)

Non-Verbal Indicators (Behavior-Based Interviewing)

To uncover past behaviors from candidates, sometimes we need to follow "feeling" clues. Feelings point to the hidden parts of past behavior. And, of course, none of us are mind readers when it comes to reading feelings, but all of us can learn to recognize the non-verbal indicators of feelings.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading Others, Effective (& Legal) Interviewing

Not About Bad to Good, But Good to Great!

Not About Bad to Good, But Good to Great!

The notion that to become a great leader one must focus not on going from bad to good,but from good to great.

Video Vignettes Leadership Effective Leadership, Change, Communication, Motivation, Interpersonal Skills, Professionalism

Peer Today, Boss Tomorrow™: Accept Your New Role

Peer Today, Boss Tomorrow™: Accept Your New Role

This video scenario presents a realistic scenario for getting to the basics of new leaders - supervisors/managers. It shows a misunderstanding between a new supervisor and a subordinate employee - and how to effectively address issues that pop up in an effective and respectful way.

Video Vignettes Leadership Leading Others, Communication, Interpersonal Skills, Effective Leadership, Professionalism, New Supervisor

Peer Today, Boss Tomorrow™: Communicate

Peer Today, Boss Tomorrow™: Communicate

This video provides an example on how to properly and appropriately communicate sensitive information (like layoffs or organizational changes) that impact a work team.

Video Vignettes Leadership Leading Others, Communication, Interpersonal Skills, Effective Leadership, Professionalism, New Supervisor

Peer Today, Boss Tomorrow™: Set Clear Boundaries

Peer Today, Boss Tomorrow™: Set Clear Boundaries

This video provides a powerful example of how new managers/supervisors can learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group. Learning to set clear boundaries for staff and employees is key to a new leader's transition.

Video Vignettes Leadership Leading Others, Communication, Interpersonal Skills, Effective Leadership, Professionalism, New Supervisor

Peer Today, Boss Tomorrow™: Take Action

Peer Today, Boss Tomorrow™: Take Action

This video provides a powerful example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

Video Vignettes Leadership Leading Others, Communication, Interpersonal Skills, Effective Leadership, Professionalism, New Supervisor

Performance Doesn’t Improve (Verbal Warning)

Performance Doesn’t Improve (Verbal Warning)

When an employee doesn’t do what he or she said she could or would do, move to the first formal step of progressive discipline, a verbal warning. The verbal warning is a discussion where you let the employee know what specific behavior is unacceptable and that it has to stop.

Video Vignettes Leadership, Personal Performance Communication, Effective Leadership, Assessing Performance, Problem Resolution

Plan Regular Discussions

Plan Regular Discussions

When an employee has responded well to your corrective discussion, it doesn’t end there. Take time to hold regular performance discussions with all employees all the time. Conversations like these will save you time, improve productivity and increase employee morale.

Video Vignettes Leadership, Personal Performance Communication, Effective Leadership, Assessing Performance, Problem Resolution

Prepare for Communicating Effectively

Prepare for Communicating Effectively

How to best prepare to communicate effectively. Follow a process for getting ready to communicate with others.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

Probe Based on Non-Verbal Cues (Interviewing Tip)

Probe Based on Non-Verbal Cues (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Current Work Example #1 (Interviewing Tip)

Probe for a Current Work Example #1 (Interviewing Tip)

Explanation of the probing strategy of probing for a current work example

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Current Work Example #2 (Interviewing Tip)

Probe for a Current Work Example #2 (Interviewing Tip)

Example of interview question and candidate response to prompt probing question

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Current Work Example #3 (Interviewing Tip)

Probe for a Current Work Example #3 (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Negative Example (Interviewing Tip)

Probe for a Negative Example (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Effective Leadership, Communication, Effective Leadership, Professionalism

Probe for a Positive Example (Interviewing Tip)

Probe for a Positive Example (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Effective Leadership, Communication, Effective Leadership, Professionalism

Probe for Actions Taken (Interviewing Tip)

Probe for Actions Taken (Interviewing Tip)

Example of interview question and candidate response to prompt probing question

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for Causes (Interviewing Tip)

Probe for Causes (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe Into Verbal Cues (Interviewing Tip)

Probe Into Verbal Cues (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Progressive Intervention

Progressive Intervention

Managing pervasive disruptions

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism, Effective Training

Public Display (Union Flyers)

Public Display (Union Flyers)

This vignette covers union flyers in break rooms. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

Video Vignettes Leadership Compliance, Management

Real Examples - Performance Challenges

Real Examples - Performance Challenges

Of all the things we do, dealing with and resolving our employee performance challenges are among our most difficult responsibilities.

Video Vignettes Leadership, Personal Performance Communication, Effective Leadership, Assessing Performance, Problem Resolution

Recruiting and Hiring

Recruiting and Hiring

Introduces managers' responsibilities related to recruiting and hiring practices.

Video Vignettes Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion / Equity / Belonging, Respect / Respectfulness

Redirect

Redirect

Redirecting focus when mistakes are made is a key strategy to building positive relationships.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

Redirection and the Five Steps Explained

Redirection and the Five Steps Explained

Explains how to refocus attention and energy on desirable behavior.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

Redirection With a Coworker

Redirection With a Coworker

How using positive redirection with a coworker improves relationships and performance.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

Redirection With a Team Member

Redirection With a Team Member

How using positive redirection with a team member improves relationships and productivity.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

Redirection With an Employee

Redirection With an Employee

How a supervisor uses positive redirection to correct a mistake and meet customer needs.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

Repeat the Question (Interviewing Tips)

Repeat the Question (Interviewing Tips)

Example of interview question and candidate response to prompt probing question

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Return to the Target of the Question (Interviewing Tips)

Return to the Target of the Question (Interviewing Tips)

Explanation of the probing strategy of returning to the target of the question

Video Vignettes Leadership Effective (& Legal) Interviewing, Communication, Effective Leadership, Professionalism

Reward & Recognition

Reward & Recognition

Most of the time, employees find rewards and recognition more motivating than money. As a matter of fact, it has been found that an employee is more likely to leave an organization because he or she did not receive adequate recognition.

Video Vignettes Leadership Management, Effective Leadership, Retention Aid, Assessing Performance

Seek Contrary Evidence (Interviewing Tip)

Seek Contrary Evidence (Interviewing Tip)

Explanation of the probing strategy of seeking contrary evidence.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Setting Expectations & Measurement

Setting Expectations & Measurement

To be satisfied with their jobs, employees want and need to have a clear idea of what is expected from them. Performance expectations can be an employee’s role in the organization, a specific result to be achieved or goals to accomplish.

Video Vignettes Leadership Management, Effective Leadership, Retention Aid, Assessing Performance

Shamu Special

Shamu Special

Review of the power of positive relationships.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Sales & Service, Professionalism

So, How Am I Doing?

So, How Am I Doing?

The importance of being proactive and clarifying information when giving and receiving feedback.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace

Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace

Conflict in the workplace isn't always unhealthy. There are many things to consider when dealing with both healthy and detrimental workplace conflict. This new Straight TALK™ series focuses on understanding conflict and our options on handling it. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

Video Vignettes Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Professionalism, Discussion Trigger

Substance Abuse: Appropriate Action

Substance Abuse: Appropriate Action

Dealing appropriately with unprofessional behavior caused by substance abuse.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

Substance Abuse: Detection

Substance Abuse: Detection

Using reasonable suspicion of substance abuse to raise the issue of drug use with someone.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

Substance Abuse: Intervention

Substance Abuse: Intervention

How to legally intervene when a manager suspects substance abuse.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

Substance Abuse: Staying Focused on the Issue

Substance Abuse: Staying Focused on the Issue

The importance of staying focused on performance concerns when dealing with a potential situation involving substance abuse.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

Substance Abuse: Testing

Substance Abuse: Testing

The importance of communicating and enforcing employee drug testing policies is outlined in this short video.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

Succeeding vs. Settling (Employee View Point)

Succeeding vs. Settling (Employee View Point)

Keeping the best employees means you need to help them succeed! That takes effort and desire on your part. Desire to give feedback - both good and critical... and encouragement.

Video Vignettes Leadership Management, Effective Leadership, Retention Aid, Assessing Performance, New Supervisor

Team Troubles? (The 'Fight' Approach to Conflict)

Team Troubles? (The 'Fight' Approach to Conflict)

Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.

Video Vignettes Leadership Teamwork, Change, Communication, Interpersonal Skills, Professionalism, Conflict Resolution

That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.

Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

The "Whatever" Coworker

The "Whatever" Coworker

Dealing with an under-performing employee who appears to not care.

Video Vignettes Leadership, Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Collaboration

The ADA: Tough Questions & Straight Answers - Program Conclusion

The ADA: Tough Questions & Straight Answers - Program Conclusion

The bottom line when it comes to the ADA is this... If you use common sense, treat individuals with disabilities fairly, and provide them with equal opportunities to prove they're capable of doing the job...You'll not only help keep yourself and your organization out of court... you'll probably find that they will turn out to be some of the very best, most highly motivated employees you've ever had.

Video Vignettes Ethics & Compliance, Leadership Compliance, Management

The Boss Who Knows It All… And Then Some!

The Boss Who Knows It All… And Then Some!

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

The Boss Who Knows It All… And Then Some! (Healthcare)

The Boss Who Knows It All… And Then Some! (Healthcare)

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

The “Whatever” Co-Worker…

The “Whatever” Co-Worker…

Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Management, Professionalism, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

The “Whatever” Co-Worker… (Healthcare)

The “Whatever” Co-Worker… (Healthcare)

Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

Unclear Expectations - Using Progressive Discipline

Unclear Expectations - Using Progressive Discipline

Progressive discipline is really a matter of following a series of planned actions when dealing with employee performance issues or infractions of company policy. The actions intensify in seriousness if the employee continues to fail to meet job expectations and standards.

Video Vignettes Leadership, Personal Performance Communication, Effective Leadership, Assessing Performance, Problem Resolution

Using a Corrective Discussion

Using a Corrective Discussion

Typically, it's best to assume that an employee is not purposefully performing less than expected. He/she may simply need clarification of what’s expected, some additional guidance, or to understand the importance of following policy and meeting expectations. Generally, most performance challenges can be resolved during this second action, the corrective discussion.

Video Vignettes Leadership, Personal Performance Communication, Effective Leadership, Assessing Performance, Problem Resolution

Using a Corrective Discussion (Aggressive Employee)

Using a Corrective Discussion (Aggressive Employee)

Dealing with angry and defensive behavior that is directed toward you is difficult, to say the least. The best strategy is to sit back and listen. Let the other person get it all out. As tough as it is, don’t respond in kind.

Video Vignettes Leadership, Personal Performance Communication, Effective Leadership, Assessing Performance, Problem Resolution

Wake Up & Say Something Positive!

Wake Up & Say Something Positive!

Nothing can match the power of positive relationships to deliver results for ourselves and our organizations. To foster those relationships, we all need to wake up and say something positive... especially when things are going right. That's why using skills like redirection and giving people whale done responses are so important.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

Whale Done! Response and the Four Steps Defined

Whale Done! Response and the Four Steps Defined

Introduces the importance of 'catching' people doing things right as a way of building positive relationships and motivating employees.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

Whale Done! To a Manager

Whale Done! To a Manager

How using specific language to describe a job well done encourages management performance.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Sales & Service, Professionalism

Whale Done! To a Work Team

Whale Done! To a Work Team

Explains the positive impact a Whale Done! approach has on a work team.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

Whale Done! To an Individual

Whale Done! To an Individual

Using the Whale Done! approach to encourage an employee to take initiative with a new process.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

What Could Have I Done Differently?

What Could Have I Done Differently?

It's usually not just one thing... employees leave for all sorts of reason. But there are opportunities to retain the best employees... even in a competitive market.

Video Vignettes Leadership Management, Effective Leadership, Assessing Performance

What Does a Mentor Do?

What Does a Mentor Do?

When an employee is new to the company, or even new to their role, there’s no substitute for the conversations and support that a mentor provides. Let’s face it, every job has a certain number of rules, processes, must dos and unwritten “ways of things” that, without you, your mentee would have to learn through experience.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Effective Leadership, Professionalism

What is Mentoring?

What is Mentoring?

When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Effective Leadership, Professionalism

Who Benefits from Mentoring?

Who Benefits from Mentoring?

The advice and tips a mentor gives has a direct impact. Mentees benefit from the mentors experience. With a mentor on their side, they can learn the things that can help them get the new chapter in their career started on the right foot.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Effective Leadership, Professionalism

A Leader Is...™

A Leader Is...™

Being a leader is much more than directing others. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on being an effective, passionate and inclusive leader within your group, team or organization.

Discussion Generators Leadership Effective Leadership, Motivation, Learning Reinforcement

Civility Is…™

Civility Is…™

Being civil means interacting and responding courteously and respectfully. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a civil and respectful workplace.

Discussion Generators Diversity, Equity, Inclusion & Belonging, Leadership, Personal Performance Workplace Civility, Communication, Inclusion / Equity / Belonging, Respect / Respectfulness, Learning Reinforcement

Coaching Is...™

Coaching Is...™

Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.

Discussion Generators Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Learning Reinforcement

Corporate Culture Is...™

Corporate Culture Is...™

Culture affects every facet of your company. Culture affects how others – inside and outside – feel about your organization. Culture can happen deliberately or accidentally.

Discussion Generators Leadership, Personal Performance Culture Commitment, Motivation, Professionalism, Culture Commitment, Onboarding, Learning Reinforcement

Credibility Is...™

Credibility Is...™

Credibility is being aware of how we impact others. Building trusting relationships. Meeting deadlines...being responsive...having integrity. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of credibility in the workplace.

Discussion Generators Leadership, Personal Performance Leading Others, Effective Leadership, Management, Professionalism

Engagement Is...™

Engagement Is...™

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of engaging your employees.

Discussion Generators Leadership Leading Others, Effective Leadership, Management, Learning Reinforcement

Interviewing Is...™

Interviewing Is...™

The reality is...hiring the right person is your most important responsibility. The right person is someone who has the skills to do the job, is motivated to do the job and can contribute effectively in your workplace. This thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.

Discussion Generators Leadership Effective (& Legal) Interviewing, Management, Hiring & Recruiting, Learning Reinforcement

Stephen Covey on Leadership

Stephen Covey on Leadership

Need a leadership pick-me-up? A powerful series of thoughts and quotes about the principles of leadership.

Discussion Generators Leadership Effective Leadership, Motivation, Learning Reinforcement

Burst Of Energy

Burst Of Energy

The goal of this energizer is to keep participants motivated during the training.

Activities Leadership, Personal Performance Energizer, Culture Commitment, Team Builder or Retention Aid

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

Activities Leadership, Personal Performance Conflict Resolution, Training Support, Training Activities, Training Ideas

Executive Overview

Executive Overview

Help executives be knowledgeable and supportive of upcoming or ongoing training with a high-level overview.

Activities Leadership, Personal Performance Effective Leadership, Discussion Trigger, Culture Commitment

How Are We Doing?

How Are We Doing?

Quick gap evaluation of skills related to a training topic

Activities Leadership, Personal Performance Evaluation, Discussion Trigger, Assessment

Let's Party!

Let's Party!

Quick, customizable activity to prepare people for upcoming training & create a motivating environment.

Activities Leadership, Personal Performance Training Support, Discussion Trigger, Culture Commitment, Energizer or Team Builder

Paths to Success

Paths to Success

Focus on goal-setting for the training session

Activities Leadership, Personal Performance Motivation, Team Builder, Discussion Trigger, Assessment

Ready. Set. Go!

Ready. Set. Go!

Use this activity to effectively gain a shared understanding of the purpose of the training. Use any Sollah Interactive short video (a SMART-START™ or meeting opener).

Activities Leadership, Personal Performance Discussion Trigger, Energizer, Team Builder

Set The Mood

Set The Mood

This discussion trigger and energizer is intended to set the mood for the training session. Use any Sollah Interactive short video program (a SMART-START™ or meeting opener).

Activities Leadership, Personal Performance Discussion Trigger, Training Support, Energizer or Team Builder, Team Builder or Retention Aid

So Many Choices, So Much at Stake: Choosing the Right Training Resource for Your Organization

So Many Choices, So Much at Stake: Choosing the Right Training Resource for Your Organization

Perspective paper on the topic of trainer selection.

Activities Leadership Management, Change, Effective Leadership, Discussion Trigger

Stand Up!

Stand Up!

This energizer is intended to refocus participants for continued learning. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

Activities Leadership, Personal Performance Energizer, Training Support

Team Spark: Invest Time to Build Trust

Team Spark: Invest Time to Build Trust

When working on diverse teams, developing trust may take longer due to background differences and different views on what trust means and how it is earned. Building confidence helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

Activities Leadership, Personal Performance Collaboration, Team Builder, Discussion Trigger, Teamwork

Using Your Senses

Using Your Senses

Participants will be made more fully aware of how things can be when everyone at the organization is on the “same page.”

Activities Leadership, Personal Performance Culture Commitment, Training Support, Energizer or Team Builder

Discussion Card - Multigenerational Teams

Discussion Card - Multigenerational Teams

This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Generational Challenges, Diversity Dynamics, Effective Leadership, Management, Inclusion / Equity / Belonging, Team Builder, Respect / Respectfulness, Discussion Trigger, Training Support, Team Builder or Retention Aid, Learning Reinforcement

Discussion Card: Coaching Others

Discussion Card: Coaching Others

These easy-to-use cards provide a simple model (C.O.A.C.H.) along with thought-provoking questions on effectively coaching others in the workplace and beyond. These cards are great for a quick training reminder, mentor support or conversation starter.

Discussion Cards Leadership, Personal Performance Coaching & Mentoring, Discussion Trigger, Training Support, Team Builder or Retention Aid, Collaboration, Learning Reinforcement

Discussion Card: Collaboration

Discussion Card: Collaboration

These easy-to-use cards provide a simple model (T.E.A.M. U.P.) along with thought-provoking questions on the power of collaboration and effective teamwork in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Leadership, Personal Performance Teamwork, Communication, Effective Leadership, Management, Discussion Trigger, Culture Commitment, Energizer or Team Builder, Team Builder or Retention Aid, Collaboration, Learning Reinforcement

Discussion Card: Developing Diversity Pipelines

Discussion Card: Developing Diversity Pipelines

The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop diversity pipelines. These easy-to-use cards provide a simple model (B.U.I.L.D.) along with thought-provoking questions on recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Diversity Dynamics, Effective Leadership, Management, Discussion Trigger, Hiring & Recruiting, Learning Reinforcement

Discussion Card: Difficult Conversations

Discussion Card: Difficult Conversations

Having a crucial discussion with coworkers and/or employees could mean the difference between resolving an issue or disrupting a relationship. These easy-to-use cards provide a simple model (S.O.R.T. O.U.T.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Communication, Interpersonal Skills, Effective Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

Discussion Card: Diversity in Hiring

Discussion Card: Diversity in Hiring

When hiring employees, it's important to think about what happens after the hire - even during the hiring process. These easy-to-use cards provide a simple model (H.I.R.I.N.G.) along with thought-provoking questions on supporting each employee before/after the hire. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Diversity Dynamics, Effective Leadership, Management, Discussion Trigger, Effective (& Legal) Interviewing, Hiring & Recruiting, Onboarding, Learning Reinforcement

Discussion Card: Diversity Recruiting

Discussion Card: Diversity Recruiting

Introduce managers' responsibilities related to recruiting and hiring practices. These easy-to-use cards provide a simple model (R.E.C.R.U.I.T.) along with thought-provoking questions on effectively recruiting with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Diversity Dynamics, Effective Leadership, Management, Discussion Trigger, Effective (& Legal) Interviewing, Hiring & Recruiting, Learning Reinforcement

Discussion Card: Leadership

Discussion Card: Leadership

Are you leveraging the true power of leadership within you team? With your employees? Being a good leader isn't rocket science, but it takes skill... and patience... and practice. These easy-to-use cards provide a simple model (L.E.A.D.E.R.) along with thought-provoking questions on better understanding what it takes to truly lead. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership Leading Others, Effective Leadership, Management, Teamwork, Communication & Influencing, Learning Reinforcement

Discussion Card: Managing Diverse Teams

Discussion Card: Managing Diverse Teams

These colorful, easy-to-use cards provide a leadership model (M.A.N.A.G.E.) and questions to address common team issues. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Management, Diversity Dynamics, Effective Leadership, Team Builder, Discussion Trigger, Training Support, Team Builder or Retention Aid, Learning Reinforcement

Discussion Card: Mentoring 101

Discussion Card: Mentoring 101

These easy-to-use cards provide a simple model (M.E.N.T.O.R.) along with thought-provoking questions on the power of effective mentoring. These cards are great for a quick training reminder, mentor support or conversation starter.

Discussion Cards Leadership, Personal Performance Coaching & Mentoring, Effective Leadership, Management, Discussion Trigger, Training Support, Culture Commitment, Energizer or Team Builder, Team Builder or Retention Aid, Retention Aid, Learning Reinforcement

Discussion Card: Nonverbal Communication

Discussion Card: Nonverbal Communication

Did you know that 55% of communication with others happens without words? That means your body language is key in your daily conversations. These easy-to-use cards provide a simple model (W.A.T.C.H.) along with thought-provoking questions to help learners understand the importance of nonverbal communication - helping leaders, managers and supervisors address individual or team issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Communication, Teamwork, Leading Others, Training Activities, Communication & Influencing, Learning Reinforcement

Discussion Card: Partnering with Community Organizations

Discussion Card: Partnering with Community Organizations

Finding diverse talent is key to positive growth - and using as many recruiting resources as possible - is key. These easy-to-use cards provide a simple model (L.O.C.A.L.) along with thought-provoking questions on working with community organizations to recruit and hire with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Diversity Dynamics, Effective Leadership, Management, Discussion Trigger, Learning Reinforcement

Discussion Card: Providing & Receiving Feedback

Discussion Card: Providing & Receiving Feedback

These easy-to-use cards provide a simple model (A.D.V.I.C.E.) along with thought-provoking questions on the power of effective feedback (for both managers and employees). These cards are great for a quick training reminder, mentor support or conversation starter.

Discussion Cards Leadership, Personal Performance Evaluation, Communication, Interpersonal Skills, Effective Leadership, Management, Discussion Trigger, Training Support, Team Builder or Retention Aid, Learning Reinforcement

Discussion Card: Recruiting Diverse Talent In-House

Discussion Card: Recruiting Diverse Talent In-House

Finding diverse talent might be as easy as looking within... within your organization. These easy-to-use cards provide a simple model (I.N.H.O.U.S.E.) along with thought-provoking questions on finding and developing diverse talent within your own organization. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Diversity Dynamics, Effective Leadership, Management, Discussion Trigger, Learning Reinforcement

Discussion Card: Recruiting Sources

Discussion Card: Recruiting Sources

Finding and recruiting diverse talent takes time, creativity and patience - but the work is worth it! These easy-to-use cards provide a simple model (S.O.U.R.C.E.) along with thought-provoking questions on sources for recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Diversity Dynamics, Effective Leadership, Management, Inclusion / Equity / Belonging, Discussion Trigger, Hiring & Recruiting, Learning Reinforcement

Discussion Card: Resolving Team Conflict

Discussion Card: Resolving Team Conflict

When it comes to team conflict, we all know it can be tough - especially if you don't have a plan! These easy-to-use cards provide a simple model (R.E.S.O.L.V.E.) along with thought-provoking questions on better understanding & addressing team conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Effective Leadership, Management, Discussion Trigger, Problem Resolution

Discussion Card: The Impact of Filters

Discussion Card: The Impact of Filters

Filters come from your background, choices and life experiences. We all have them. These easy-to-use cards provide a simple model (F.I.L.T.E.R.) along with thought-provoking questions on better understanding your personal filters. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Effective Leadership, Management, Inclusion / Equity / Belonging, Respect / Respectfulness, Discussion Trigger, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Learning Reinforcement

Discussion Card: Understanding Stereotypes

Discussion Card: Understanding Stereotypes

Understanding stereotypes means seeing where assumptions are based on a person belonging to a certain group of people. These easy-to-use cards provide a simple model (U.N.F.A.I.R.) along with thought-provoking questions on better understanding & addressing stereotypes in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Effective Leadership, Management, Inclusion / Equity / Belonging, Respect / Respectfulness, Discussion Trigger, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Learning Reinforcement