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Results for Learning Path: Leadership Topic: Communication
FMLA - Reduced Schedules & Leaves
One of the biggest issues that managers struggle with is the requirement to give reduced schedules or intermittent leave, especially in the case of chronic conditions, and how that may relate to the Americans with Disabilities Act or ADA. A serious health condition or disability may require an employee to work a reduced schedule.
FMLA - Returning to Work
As tempting as it may be, when an employee is on an FMLA leave, you can't demand that he or she come back to work; even if you offer to make a reasonable accommodation, like a flexible schedule or assignment to light duty work.
FMLA - What Qualifies for FMLA Leave?
You should not be the one to make a final determination on whether or not something is a "serious health condition." That should always be left to your HR department. However, you do need to have at least a working knowledge of what qualifies as a "serious health condition" and all the other reasons an employee's time off can be designated as an FMLA leave.
Follow a Verbal or Non-Verbal Lead (Interviewing Tips)
Explanation of the probing strategy of following a verbal or non-verbal lead.
Insight: Build on Strengths (Not Fixing Weaknesses)
The notion that to become a great leader one must build strengths rather than fix weaknesses.
Marcus' Dilemma
Adapting to a restructure change within the workplace.
Not About Bad to Good, But Good to Great!
The notion that to become a great leader one must focus not on going from bad to good,but from good to great.
Peer Today, Boss Tomorrow™: Accept Your New Role
This video scenario presents a realistic scenario for getting to the basics of new leaders - supervisors/managers. It shows a misunderstanding between a new supervisor and a subordinate employee - and how to effectively address issues that pop up in an effective and respectful way.
Peer Today, Boss Tomorrow™: Communicate
This video provides an example on how to properly and appropriately communicate sensitive information (like layoffs or organizational changes) that impact a work team.
Peer Today, Boss Tomorrow™: Set Clear Boundaries
This video provides a powerful example of how new managers/supervisors can learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group. Learning to set clear boundaries for staff and employees is key to a new leader's transition.
Peer Today, Boss Tomorrow™: Take Action
This video provides a powerful example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.
Performance Doesn’t Improve (Verbal Warning)
When an employee doesn’t do what he or she said she could or would do, move to the first formal step of progressive discipline, a verbal warning. The verbal warning is a discussion where you let the employee know what specific behavior is unacceptable and that it has to stop.
Plan Regular Discussions
When an employee has responded well to your corrective discussion, it doesn’t end there. Take time to hold regular performance discussions with all employees all the time. Conversations like these will save you time, improve productivity and increase employee morale.
Prepare for Communicating Effectively
How to best prepare to communicate effectively. Follow a process for getting ready to communicate with others.
Probe Based on Non-Verbal Cues (Interviewing Tip)
Example of interview question and candidate response to prompt probing question.
Probe for a Current Work Example #1 (Interviewing Tip)
Explanation of the probing strategy of probing for a current work example
Probe for a Current Work Example #2 (Interviewing Tip)
Example of interview question and candidate response to prompt probing question
Probe for a Current Work Example #3 (Interviewing Tip)
Example of interview question and candidate response to prompt probing question.
Probe for a Negative Example (Interviewing Tip)
Example of interview question and candidate response to prompt probing question.
Probe for a Positive Example (Interviewing Tip)
Example of interview question and candidate response to prompt probing question.