Search Video Library (187 Assets Found)

Results for Learning Path: Leadership Topic: Communication

I Couldn't Help But Overhear

Dealing with employees talking about organizing a union

Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism

Improving Patient Care

Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism

Manager Bully

What to do when you think a coworker is being bullied

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills

Promises, Promises

Over-promising and under delivering.

Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Interpersonal Skills, Professionalism

Recruiting a New Member

Asking an existing employee to take on a mentoring role for a new employee.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism

Setting Boundaries

Quickly customizable activity to use with any SMART-START™ or discussion generator video. Handling a performance issue with an employee who believes you are friends.

Topic: Effective Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism

Shared Resources

When a colleague monopolizes shared resources

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Effective Leadership

Sharing the Load

This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.

Topic: Management Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Professionalism, Inclusion / Equity / Belonging, Respect / Respectfulness

Teamwork

What is an "unfair advantage" when you are up for a promotion?

The Assistant

Insubordination and unprofessional behavior

The Concerned Neighbor

Sharing confidential patient information via social media

Topic: Ethics & Integrity Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism

The High Performer

Coaching high-performers who have trouble getting along with their co-workers

The Honeymooners

When a same-sex couple gets married

Topic: Diversity Dynamics Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism

The Rivals

Handling conflict between two employees

Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management, Professionalism, Conflict Resolution

The Social Network

Dealing with employees accessing social media sites from work during "off-hours".

Topic: Effective Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism

Trouble at Home

Workplace privacy and performance

Topic: Effective Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism

Twitter Jitters

Dealing with employees who disclose confidential information through social media

Union Fliers

How to handle the possibility of union organization

Topic: Problem Resolution Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism

Work-Life Imbalance

Competing priorities and lack of time

Would You Like Any Dessert?

Reinforcing a policy with an employee who believes you are friends.

Topic: Effective Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism