Search Video Library for: Leadership, Management
Do your managers clearly understand the rules about privacy in the workplace? This program examines employees’ right to privacy and your organization’s rights to protect its information and property. Managers will learn how to effectively and legally establish, document, communicate and enforce policies regarding privacy.
When it comes to harassment and discrimination cases, there are clear steps in how to address and investigate. Those rules should be defined in the organization's harassment prevention policies.
Explanation of the probing strategy of clarifying actions and outcomes.
Help managers learn how to effectively handle and respond to tough ADA issues and guide them through the recruitment process.
Explanation of how to conduct an effective three-dimensional interview.
Interviewee is asked to describe a time when they were able to get another person committed to an important work goal. This video shows an example of an interview question and candidate response to prompt probing question.
Workplace dating can be a tough topic to tackle... especially if it happens between managers and direct reports. Get in front of the situation by understanding the issues and how your harassment and discrimination policy guides your steps.
Explanation of how to evaluate capability, commitment and culture fit in a three-dimensional interview
Failing to implement and especially failing to enforce your organization's harassment and discrimination prevention policies can lead to big problems for you... and the organization. This short video discusses the consequences of failing to enforce harassment prevention policies and procedures.
The consequences of not preventing workplace harassment are just too detrimental. This short video outlines those very consequences of failing to prevent harassment and discrimination.
Progressive discipline - combined with the FOSA™ process - is a great way steer employees and direct reports back to what you (and the organization) expect from them. This video provides more details on the follow-up and written warning parts of the process.
This video introduces the FOSA™ process - facts, objectives, solutions and actions. This approach is paramount to a successful progressive discipline approach to tackling tough workplace performance.
Communicating your expectations are paramount for the basis of employee improvement. FOSA™ gives you a process for working through performance issues.
Sometimes things just don't work out. You've used progressive discipline to help bring issues to the forefront. With FOSA™, you gave ample opportunities for improvement. It's up to the employee to make those changes stick.
Recording performance issues is a key step in progressive discipline. In the FOSA™ process, managers and supervisors use the incident calendar to properly document performance/discipline steps.
When it comes to less-than-desired workplace productivity, you need to have a plan and process for tackling the tough stuff. Using the FOSA™ process gives you the tools to effectively leverage progressive discipline in everyday workplace situations.
Deep in performance issues? Here's an example of the need to implement progressive discipline. Using the FOSA™ process, managers and supervisors have the tools to effectively tackle key workplace issues.
Avoiding illegal questions during the interview process.
Conducting legal reference and background checks.
The importance of using job-specific language and not exaggerating the benefits of a job during the recruiting and interviewing process