Search Video Library for: Leadership, Management
Create a Probe from a Job Task (Interviewing Tip)
Interviewee is asked to describe a time when they were able to get another person committed to an important work goal. This video shows an example of an interview question and candidate response to prompt probing question.
Evaluating Performance and Progressive Discipline
Introduces managers' responsibilities related to evaluating performance and progressive discipline.
Evaluating The Three-Dimensional Interview
Explanation of how to evaluate capability, commitment and culture fit in a three-dimensional interview
FMLA - Returning to Work
As tempting as it may be, when an employee is on an FMLA leave, you can't demand that he or she come back to work; even if you offer to make a reasonable accommodation, like a flexible schedule or assignment to light duty work.
Follow-Up/Oral & Written Warning (from FOSA™ Documenting Discipline)
Progressive discipline - combined with the FOSA™ process - is a great way steer employees and direct reports back to what you (and the organization) expect from them. This video provides more details on the follow-up and written warning parts of the process.
FOSA™ Model at Work (from FOSA™ Documenting Discipline)
It's often tough knowing what to do when poor performance hits you day-in and day-out. The FOSA™ process is available to get people moving in the right direction by leveraging the power of progressive discipline.
FOSA™ Model Introduction (from FOSA™ Documenting Discipline)
This video introduces the FOSA™ process - facts, objectives, solutions and actions. This approach is paramount to a successful progressive discipline approach to tackling tough workplace performance.
I Need The Report Today (from FOSA™ Documenting Discipline)
Communicating your expectations are paramount for the basis of employee improvement. FOSA™ gives you a process for working through performance issues.
I Quit! (from FOSA™ Documenting Discipline)
Sometimes things just don't work out. You've used progressive discipline to help bring issues to the forefront. With FOSA™, you gave ample opportunities for improvement. It's up to the employee to make those changes stick.
Incident Calendar – Max (from FOSA™ Documenting Discipline)
Recording performance issues is a key step in progressive discipline. In the FOSA™ process, managers and supervisors use the incident calendar to properly document performance/discipline steps.
It's Just a Card, Right?
This vignette covers union authorization card signing. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).
I’d Like to Fire Them Both! (from FOSA™ Documenting Discipline)
When it comes to less-than-desired workplace productivity, you need to have a plan and process for tackling the tough stuff. Using the FOSA™ process gives you the tools to effectively leverage progressive discipline in everyday workplace situations.
Late Again? (from FOSA™ Documenting Discipline)
Deep in performance issues? Here's an example of the need to implement progressive discipline. Using the FOSA™ process, managers and supervisors have the tools to effectively tackle key workplace issues.
Legal Briefs™ Recruiting and Hiring: Avoiding Illegal Questions
Avoiding illegal questions during the interview process.
Legal Briefs™ Recruiting and Hiring: Conducting Legal Reference Checks
Conducting legal reference and background checks.
Legal Briefs™ Recruiting and Hiring: Describing the Job
The importance of using job-specific language and not exaggerating the benefits of a job during the recruiting and interviewing process
Legal Briefs™ Recruiting and Hiring: Promoting Diversity Legally
Dealing with members of a federally-protected status group during the recruiting and interviewing process.
Legal Briefs™ Recruiting and Hiring: Protected Classifications
The importance of avoiding reverse discrimination in the recruiting and hiring process.
Legal Briefs™ Workplace Privacy: Managing Expectations of Privacy
Managing employees' expectations of privacy in the workplace.
Legal Briefs™ Workplace Privacy: Obtaining Employee Consent
How to be sensitive to an employee's expectation of privacy; the obligation of a manager to inform employees about re-entry