Search Video Library for: Personal Performance

TrainingBytes® Looking Over My Shoulder

TrainingBytes® Looking Over My Shoulder

A conflict with a co-worker can be one of the most frustrating things we have to deal with. I used to try to avoid people I didn't get along with, and just hope they got transferred out of the department. But the truth is that costs the department and the organization big time. It's one of those "everybody loses and everybody is miserable" approaches.

Topic: Conflict Resolution Learning Path: Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
TrainingBytes® Understanding Anxiety

TrainingBytes® Understanding Anxiety

Anxiety is something we all encounter as a normal part of life. Anxiety can actually be a motivator… helping us accomplish a task at hand that needs to be done. In simple terms anxiety is characterized as extreme fear or worry. Besides being worried and fearful about life in general, there is another type of anxiety that involves an irrational fear reaction in the presence or anticipation of a specific object, place, or situation.

Topic: Mental Wellness & Health Learning Path: Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Reducing Stress (Work & Life) Closed Captioned
Discussion Card: Avoiding the Scam! Knowing Your Role in Cybersecurity™

Discussion Card: Avoiding the Scam! Knowing Your Role in Cybersecurity™

When it comes to cybersecurity, you're only as secure as your employee's knowledge and actions. These easy-to-use cards provide a simple model (S.C.A.M.) along with thought-provoking questions on the importance of understanding and following cybersecurity policies and procedures. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement
Avoiding the Scam! I’ve Got a Favor to Ask

Avoiding the Scam! I’ve Got a Favor to Ask

Unless we're really careful - and follow our cyber security policies and procedures - emails can get us into real trouble (and lead to serious financial loss). Policies are in place to protect you... and the organization. When it comes to hacks and scams, following those procedures can mean the difference between catching a scam or losing thousands (if not millions) of dollars.

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Closed Captioned
Avoiding the Scam! One Bad Transfer

Avoiding the Scam! One Bad Transfer

It's important not to skip processes or procedures when dealing with wire transfers, invoice payments and personally identifiable information. It only takes one missed step in the process to cause lots of financial devastation within an organization. And... Never. Ever. Share system passwords with other employees. That's just an big accident waiting to happen!

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Closed Captioned
Avoiding the Scam! They Needed My Help

Avoiding the Scam! They Needed My Help

We all want to help our customers or vendors... but a fake email (or an unconfirmed phone call) can get the organization into some real trouble. It only takes one missed step in the process to cause lots of financial devastation. Cyber attacks are increasing each and every day. If your employees don't know how to spot a bad email - or more importantly - ignore organizational policies and procedures when it comes to security, chances are, you're going to get scammed.

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Closed Captioned
Discussion Card: Staying Safe in a Pandemic

Discussion Card: Staying Safe in a Pandemic

Keeping safe when returning to work after a pandemic or sickness is a priority for the entire organization. These easy-to-use cards provide an easy-to-remember model (C.O.V.I.D.) along with thought-provoking questions for maintaining a safe work environment. These cards are great for a quick reminder, reinforcement or as a conversation generator.

Topic: Reducing Stress (Work & Life) Learning Paths: Personal Performance, Workplace Safety Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Workplace Safety & Awareness
Your Path to Success™ (The Complete Series)

Your Path to Success™ (The Complete Series)

Wouldn't it be nice to have a personal playbook of helpful tips and tricks while plugging away at the office, shop, plant, studio, etc.? A resource that would help you tackle tough workplace situations using easy-to-implement, common sense tactics and concepts. This new series of short, thought-provoking modules is a great way to face typical workplace issues - both strategically and respectfully. There is no better time than the present to get working on your path to success.

Topic: Personal Improvement Learning Paths: Ethics & Compliance, Diversity, Equity, Inclusion & Belonging, Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Effective Leadership, Professionalism Closed Captioned
ACTIONS Speak!™ Behavior-Based Interviewing

ACTIONS Speak!™ Behavior-Based Interviewing

From the creators of More Than a Gut Feeling™, this powerful program offers a fresh and vibrant new approach to legal and effective hiring. Based on the time-tested truth, "past actions predict future performance", ACTIONS Speak! combines the elements of memorable storytelling, practical content and realistic acting to weave together a highly effective interview skills training course for a new generation of interviewers.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Closed Captioned
More Than a Gut Feeling™ Interviewing Essentials (Sample Interview)

More Than a Gut Feeling™ Interviewing Essentials (Sample Interview)

Designed to be used in conjunction with More Than a Gut Feeling™ Interviewing Essentials or as a stand-alone training tool and refresher. It features a correct interviewing scene highlighting the essentials of a proper behavior-based interview.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Management
Integrity, Honesty & Values (Behavior-Based Interviewing)

Integrity, Honesty & Values (Behavior-Based Interviewing)

Past actions are still the best predictor of future performance. So, stay focused on asking behavioral questions about job requirements. For example, if the job does require honesty, you might ask questions this, "When were you honest, even though it was embarrassing for you? What did you say?

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Closed Captioned
Prepare Written Questions For Your Interview

Prepare Written Questions For Your Interview

Writing things down is important. And with written questions are part of your interview preparation, you have proof of what you asked the candidate and that you asked the same question of every candidate. Those are legal issues. Before you write questions, you need to do some preparation.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Closed Captioned
Probe for Specific Information During Interview

Probe for Specific Information During Interview

When an answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing Closed Captioned
The “Like Me” Syndrome (Behavior-Based Interviewing)

The “Like Me” Syndrome (Behavior-Based Interviewing)

The "like me" syndrome is like a bias. Over weighing the positives of a candidate because you have many things in common will usually lead to a less than optimal hire.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Closed Captioned
Regain Control of the Interview (Behavior-Based Interviewing)

Regain Control of the Interview (Behavior-Based Interviewing)

When a candidate takes over the interview - maybe by non-stop talking or story-telling - it's okay to re-take control of the interview by politely interrupting and re-focusing the candidate back to the task at hand.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Closed Captioned
Seek Reverse Information When Interviewing

Seek Reverse Information When Interviewing

Reverse information is the opposite of what the candidate told you, or the opposite of your reaction to the candidate. It is designed to give you a broad sample of the candidate’s job skills and help you get new information to balance an overly positive or overly negative opinion of the candidate.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective (& Legal) Interviewing Closed Captioned
Effective Project Management (How-To Book)

Effective Project Management (How-To Book)

Managing a project requires different skills and techniques than managing ongoing responsibilities. The purpose of this book is to acquaint you with the basic skills and tools needed to manage a project. It will not substitute for experience, but it will help direct you to what works in various situations. We have adapted tried-and-true techniques and tools to today’s fast-moving project management landscape where, instead of managing one project at a time, you may find yourself managing or involved in several at once.

Topic: Successfully Leading Others Learning Path: Personal Performance Type: How-To Books Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Personal Improvement
Traditional vs. Behavior-Based Interviewing Questions

Traditional vs. Behavior-Based Interviewing Questions

When it comes to behavior-based interviewing, it's all in how you ask your questions. This video is designed to illustrate the difference between a traditional interview question and a behavior-based interview question.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective (& Legal) Interviewing, Successfully Leading Others, Management Closed Captioned
Your Path to Success™ Being Professional

Your Path to Success™ Being Professional

You know… when it comes to how we interact with people, there's a whole range of things that we don't want to see happen in the workplace, right? So, being professional at all times is the key to preventing situations that might lead to harassment or discrimination.

Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Harassment Prevention Closed Captioned
Your Path to Success™ Empowering Teamwork

Your Path to Success™ Empowering Teamwork

Even the most talented teams don’t start out as high performing. To begin with, there are steps you can take to set your team up for success and create a work environment that values teamwork and collaboration. Set a vision and shared goals based on trust… explaining how the work of the team fits with the mission and goals of the organization.

Topic: Teamwork Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Closed Captioned