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Results for Learning Path: Personal Performance Topic: Communication

Achieving Communication Excellence

Achieving Communication Excellence

Accelerate the personal effectiveness and interpersonal abilities of your employees with a program focused on communication skills. In three, straight-to-the-point modules, employees will experience focused learning on how to effectively listen, communicate and give and receive feedback.

Off-The-Shelf Video Program (ILT) Personal Performance Communication, Interpersonal Skills, Professionalism

Brainstorming

Brainstorming

Managing the brainstorming process during a meeting.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism, Meeting Preparation

Cell Phones, Tablets, Etc.

Cell Phones, Tablets, Etc.

Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism, Effective Training

Clarify Change (Resolution)

Clarify Change (Resolution)

Using clarification techniques to feel comfortable with a change in process.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism

Communication - Outline Intent

Communication - Outline Intent

How to best prepare to communicate effectively with others.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

Involve Your Audience

Involve Your Audience

How to inspire and influence others to communicate effectively by involving them.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Listen Up!

Listen Up!

The importance of active listening. When we actively listen – our body language, gestures and behaviors let other know we are engaged.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Making a Smooth Transition

Making a Smooth Transition

How to best transition from one topic to the next during a training session

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism, Effective Training

Narrow Your Focus

Narrow Your Focus

How narrowing the focus of communication can add clarity and immediacy.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Overcoming Communication Issues - Hotel/Hospitality Scene

Overcoming Communication Issues - Hotel/Hospitality Scene

As we all eventually find out, bad communication can lead to even worse problems. This video vignette demonstrates how to effectively deal with a non-listener - confronting the communication problem.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Overcoming Communication Issues - Manufacturing

Overcoming Communication Issues - Manufacturing

When a team can't freely exchange ideas or share thoughts, the team freezes or becomes ineffective. This vignette demonstrates why we need to deal with the team communication.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Overcoming Communication Issues - Office/General

Overcoming Communication Issues - Office/General

Sometimes we need to discuss 'hard' issues - like setting the record straight. Communicating in these situations is critical to get consensus. This vignette demonstrates the approach to confronting others using good communication - to resolve issues.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Overcoming Communication Issues - Retail

Overcoming Communication Issues - Retail

Let's face it, bad communication can lead to even worse problems. This video vignette demonstrates how we can overcome workplace issues by taking a step back and working on our communication and interpersonal skills.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Speak Up!

Speak Up!

Gain confidence to communicate in a direct and clear manner.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Tailor Your Presentation

Tailor Your Presentation

Learn about the importance of tailoring your presentation and the situations you may find yourself in when it becomes necessary... to effectively get your point across.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

The Unexpected Departure

The Unexpected Departure

Tips on handling the unexpected departure of a key meeting attendee.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism, Meeting Preparation

I Feel...

I Feel...

Allows for personal assessment and reflection on the training topic at hand.

Activities Personal Performance Communication, Assessment, Conflict Resolution

Team Spark: Assess Your Communication Style

Team Spark: Assess Your Communication Style

When communicating with others, particularly people from other countries, it is important to recognize when your communication style has become outdated and when it is time to upgrade to a new technique.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder or Retention Aid, Teamwork

Team Spark: Pay Attention To Nonverbal Communication

Team Spark: Pay Attention To Nonverbal Communication

While your colleagues in the workplace communicate both verbally and non-verbally, understanding how to interpret their nonverbal communication can be a great advantage. Keep in mind that the meaning behind body language and facial expressions may vary from culture to culture, so it is always good to check for understanding.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder, Discussion Trigger, Teamwork

Discussion Card: Nonverbal Communication

Discussion Card: Nonverbal Communication

Did you know that 55% of communication with others happens without words? That means your body language is key in your daily conversations. These easy-to-use cards provide a simple model (W.A.T.C.H.) along with thought-provoking questions to help learners understand the importance of nonverbal communication - helping leaders, managers and supervisors address individual or team issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Communication, Teamwork, Leading Others, Training Activities, Communication & Influencing, Learning Reinforcement