Search Video Library (219 Assets Found)
Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.
An example of conflict between a manager and an employee; reflects different ideas of work/life balance and communication styles
When there is disagreement on how work gets done
When a coworker's body odor and perfume have a negative impact on others
Withholding important information
Handling conflict between two employees
World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. Now in its 4th edition, More Than a Gut Feeling provides practical, easy to use instruction that helps organizations significantly enhance recruiting and hiring efforts, improve employee retention and equip managers (and others) with proven behavioral interviewing skills.
Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.
Kindness is a virtue. You might have heard that saying before. It's especially true when working, serving or managing others. Based on the work of Barbara Glanz, Hall of Fame Speaker, this thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of being kind and civil to one another.
Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.
All we have to do is look into a mirror. I know. It isn’t pleasant to consider that we could be responsible for our lack of success, but there it is. If we have not convinced someone, the onus is still on us to do so. It is not the decision maker’s job to convince him or herself of the idea’s merit.
Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!
The importance of clarifying how a change impacts everyone differently.
How to ask for information to help feel comfortable with a change; dealing with a dress code change.
A specific example of how to best use the P.O.I.N.T. model to effectively inform, inspire and influence others.
Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.
Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, this program is designed for you.
How encouraging and reinforcing positive behavior will improve performance and build positive relationships.
An example of work team conflict: two teams working through differences to make progress toward a common goal.
How to best handle phone calls while also helping another customer in person.