Search Video Library for: Personal Performance, Conflict Resolution
Discussion Card: Understanding Intent vs. Impact
Having the tough workplace discussions are never easy. Opening up the proper lines of communication (getting your intent and impact across) to discuss the 'not-so-easy' stuff is essential to properly address them. These easy-to-use cards provide a simple model (I.M.P.A.C.T.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
SMART-START™ Conflict: Resolving Conflict
A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about conflict resolution.
All for One and One for All
Conflict at work? Really? Here's an example of work team conflict: two teams working through differences to make progress toward a common goal.
Whatever It Takes
Tension at work? Conflict on the shop floor? Here's an example of conflict between a manager and an employee; reflects different ideas of work/life balance and communication styles.
Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"
Working together. Why is that such a hard concept for some people. Here's a summary of how to use the three steps involved in turning conflict into collaboration.
Everybody Wins - Opening Montage/Three-Step Process/Team Example
"I just love conflict!" Said no one ever! Learn to turn conflict into collaboration by following a three-step process featured in the opening segment of the program.
Everybody Wins: How to Turn Conflict into Collaboration™
Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.
ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)
When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.