Search Video Library for: Support the S.A.L.E. for Service and Support Professsionals
Recognize Opportunities
Helping a sales staff member recognize (the importance of) sales opportunities.
Video Vignettes Personal Performance Sales & Service, Communication, Sales
Recognize Opportunities (Example 1)
An example of how sales team members can practice skills to recognize sales opportunities. Ask, Listen, Clarify and Confirm to uncover these opportunities.
Video Vignettes Personal Performance Sales & Service, Communication, Sales
Recognize Opportunities (Example 2)
An example of how sales team members can practice skills to recognize sales opportunities.
Video Vignettes Personal Performance Sales & Service, Communication, Sales
Resolving Problems (Example 1)
A demonstration of how to use problem-solving skills to help resolve an issue with a sales team member.
Video Vignettes Personal Performance Sales & Service, Communication, Problem Resolution, Sales