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Understanding the Fear - A Quick Conversation

Understanding the Fear - A Quick Conversation

Jumping out of an airplane might seem insane to some people, while to others it is an exhilarating and often repeated experience. What makes one person deeply afraid may not be at all scary to another person. Much of what causes people to react with fear to a situation are perceptions and assumptions about what that situation will be like. After facing their fears, people often realize that the perception of the experience created more fear than the experience itself.

Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Discussion Trigger, Teamwork
PREVAIL!® In Your Place of Worship (Overview)

PREVAIL!® In Your Place of Worship (Overview)

An active shooter event can happen anywhere – even at your place of worship. Incidents of violence taking place at churches have increased dramatically – nearly 2400% since 2009. In the last 10 years alone, there has been a 600% increase in violent events at churches. PREVAIL!® is designed to help your organization better respond in violent situations involving an armed threat.

Topic: Armed Intruder / Active Shooter Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General Other Topics: Compliance, Emergencies & Evacuation, Workplace Safety & Awareness, Workplace Violence Prevention Closed Captioned
Customer Service Is...™

Customer Service Is...™

What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

Topic: Customer Service Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Professionalism
Making A World of Difference in the Workplace™

Making A World of Difference in the Workplace™

It's a given... the workplace is going to be more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully. The bottom line: By better understanding others, YOU can make a world of difference in your organization.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Workplace Civility Closed Captioned
Did You Hear the One About?

Did You Hear the One About?

This vignette effectively demonstrates the the point at which workplace jokes can cross the line and become harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
Workplace Bullying: The School Principal

Workplace Bullying: The School Principal

A teacher takes necessary steps. Review Organizational Polices, Document actions and responses, Involve HR or management, Formalize complaint.

Topic: Abusive Conduct / Bullying Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Harassment Prevention, Professionalism Closed Captioned
Direct or Indirect: What's Your Route?

Direct or Indirect: What's Your Route?

How communication styles differ within cultures and impact decision making and working relationships.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility Closed Captioned
Workplace Bullying: Stand Up for Others

Workplace Bullying: Stand Up for Others

A coworker stands up for another coworker who is bullied by an employee of another company (vendor).

Topic: Abusive Conduct / Bullying Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Professionalism Closed Captioned
She's Old News; He's Too Green

She's Old News; He's Too Green

Impact of age bias on workplace relationships and team productivity.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned
I Will if You Will...

I Will if You Will...

A very effective and to-the-point vignette that deals with anti-gay and anti-diverse behavior in the workplace.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Effective Leadership, Respect / Respectfulness Closed Captioned
A.C.E. It! - Introduction to the A.C.E. It Steps

A.C.E. It! - Introduction to the A.C.E. It Steps

Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Effective Leadership, Sales & Service Closed Captioned
Between You and Me: Solving Conflict™

Between You and Me: Solving Conflict™

Help employees solve conflicts before it affects performance! This best-selling program teaches your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship.

Topic: Conflict Resolution Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism
Between You and Me: Solving Conflict™ (for The Public Sector)

Between You and Me: Solving Conflict™ (for The Public Sector)

Between You and Me: Solving Conflict (Public Sector Version) shows that personal behaviors and situations must be put aside. The focus must be on job-related behavior only. We can’t change an individual’s personality, but we can help change his/her actions!

Topic: Conflict Resolution Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Government Other Topics: Communication, Professionalism
Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)

Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)

This program is designed to stimulate discussion about the non-sexual forms of harassment in the workplace, including religion, age, race, national origin, gender, sexual orientation, disability and retaliation. This video program will provide employees with valuable tools to help eliminate the emotional and financial problem of harassment in the workplace. The eight stop-and-discuss video vignettes are designed to show employees what constitutes unprofessional, unacceptable or illegal behavior-and how to handle harassment when it does occur.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination Closed Captioned
Increasing Emotional Intelligence

Increasing Emotional Intelligence

Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can increase interpersonal skills and individual resiliency.

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Emotional Intelligence, Interpersonal Skills, Effective Leadership Closed Captioned
Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace (Short Version)

Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace (Short Version)

An introductory diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the "F.A.I.R. approach" as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics, Onboarding, Respect / Respectfulness Closed Captioned
Managing Your Own Productivity

Managing Your Own Productivity

Give your emerging leaders new insight into why individual responsibility and initiative are essential to personal and team success. In three, straight-to-the-point modules, leaders will experience focused learning on how to plan, organize and manage priorities while working effectively with others to achieve results.

Topic: Personal Improvement Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Professionalism Closed Captioned
Sales Made Simple™ - Entry Level Sales

Sales Made Simple™ - Entry Level Sales

Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

Topic: Sales & Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling Closed Captioned
Ask Fact and Feeling Questions

Ask Fact and Feeling Questions

Asking questions to understand a problem

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Effective Leadership, Sales & Service Closed Captioned
Being Accountable and Flexible

Being Accountable and Flexible

How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.

Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Effective Leadership Closed Captioned