Search Video Library for: Collaboration
Clarify Goals and Identify Concerns
The importance of knowing what you want to achieve in order to solve problems.
Conflict 101™ - The Fight Response
It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.
Conflict 101™ - The Flight Response
When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.
Conflict 101™ - The Freeze Response
It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.
Evaluate Options and Select a Workable Solution
How to best evaluate solution-based options.
Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace
Conflict in the workplace isn't always unhealthy. There are many things to consider when dealing with both healthy and detrimental workplace conflict. This new Straight TALK™ series focuses on understanding conflict and our options on handling it. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.
Team Troubles? (The 'Fight' Approach to Conflict)
Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.
That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)
Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.
Conflict 101™ - Conflict Strategy Overview
Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.
Program Introduction (T.I.M.E. Model)
People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.
Conflict 101™ - The Bottom Line
There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.
Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"
Working together. Why is that such a hard concept for some people. Here's a summary of how to use the three steps involved in turning conflict into collaboration.
I Can A.C.E. That Problem
A.C.E. stands for "Assess, Create, Execute." First, assess the situation to fully understand the problem. Then, create a plan by brainstorming solutions. Finally, execute the plan. Keep in mind to review and adapt as necessary along the way.
Program Summary (Recapping the T.I.M.E. Model)
Conflict resolution success! We need to take a moment...to give ourselves some time. Then, identify a positive response. Next, we manage our emotions so we won’t over react or take it personally. And finally, we envision a successful outcome.
SMART-START™ Attitude: It's All in How You Look at It
A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.
Acknowledge Vulnerabilities - A Quick Conversation
Hermit Crabs live in empty seashells. As they grow they have to find larger shells to move into. In the search for a new shell, the crab is particularly vulnerable to predators. When organizations undergo growth and change, such as becoming more diverse, it often challenges employees to grow in new ways. Just as the crab feels vulnerable when it changes shells, employees in this time of transition may feel particularly susceptible.
Build On The Collective Effort - A Quick Conversation
The survival of a hive of honeybees is dependent upon the collaborative and collective efforts of every bee. The work of the hive is divided into specific tasks, each with designated worker bees. Only when every bee is doing its work can the hive stockpile the honey needed to survive the cold winter. A company is like a beehive that depends upon the collective effort of all of its employees. It is critical that each employee understands their role and how it contributes to the success and of the company.
Find the Missing Ingredient - A Quick Conversation
On the surface, a desert appears sparse and desolate. The harsh conditions do not seem conducive to growth. Yet, on the rare occasions that rain soaks the desert, it becomes a plethora of color and life - often overnight. Sometimes team projects seem like a desert, as if all of the efforts are providing little visible signs of growth. And yet, when the right ingredient arrives, the program flourishes and ‘flowers’ on cue.
Link Different Points of View - A Quick Conversation
The U.S. railroad was started in 1862 during the Civil War. President Lincoln and Congress understood both the symbolism of connecting the country and also the need to think long term, even while the country fought within itself. The railroad removed geographic barriers, spread ideas, and introduced a new way of life – a fresh start that was badly needed. Building a railroad symbolically within a team can mean bridging together two divergent points of view, bringing new insight into a situation.
Everyday Leadership™ It's a Respect Thing
Relationships between different departments in an organization can sometimes be difficult. In fact, issues between departments may be detrimental to the organization as a whole if not resolved quickly and respectfully. Every department must be able to work together efficiently and effectively in order for the business to be successful.