Search Video Library for: Communication & Influencing

Let's T.A.L.K.™ Navigating Difficult Workplace Discussions

SOLLAH EXCLUSIVE!

Tackling difficult conversations is hard for just about everyone… especially when it comes to the trickier workplace issues that seem to pop up when you least expect it. Let's T.A.L.K.™ Navigating Difficult Workplace Discussions is designed to assist managers and supervisors in dealing with difficult workplace situations. The program provides several difficult scenarios that managers may face when dealing with employees and each scenario utilizes an easy-to- use, four-step process for working through the employee situation.

Leadership Myths™

SOLLAH EXCLUSIVE!

Leadership is important to your company because it causes managers to make an emotional commitment to their jobs, not just a financial or intellectual commitment. When your job becomes a source of personal value fulfillment for you, you’re going to protect that source by making your company successful. But that’s not why you should be a leader. As a manager your most important responsibility is to your company. As a leader your most important responsibility is to yourself. This is the single most supportive corporate action you can take. That’s why people become leaders, to fulfill their personal values. After all it’s not easy being a leader!

Maximized Leadership™ Leveraging Positive Reinforcement

SOLLAH EXCLUSIVE!

Leaders and managers today are going at full speed - all the time. So, a lot of them think, "When do I have extra time to worry about redirecting employees?" Well, you can't afford not to redirect them! Positive redirection comes into play when you first notice that something's not right, it might not be completely wrong, but it's not in the direction you want. So…you redirect it.

The Sid Story™

Digitally Remastered! As a manager, are you concentrating on the negative aspects of your employees performances? After watching this video, you’ll discover that even difficult employees perform better with frequent positive feedback and occasional constructive criticism. Skeptical workers with “who cares" attitudes can be motivated!

The Oh Series™ Everyday Ethics - The Complete Series

We are all faced with making decisions every day. Some are large and some are small. When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. It’s important to remember that some of those decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

Discussion Card: Conversations Across the Race Divide

Discussing race and racial inequities in the workplace can be tough... but it's a conversation that needs to take place. Shying away from key workplace topics/issues don't make those problems disappear. These easy-to-use cards provide a simple model (D.I.V.I.D.E.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Having Brave Conversations

With a diverse workplace can come unique and interesting tension. When that tension grows into real issues, it's time to have a brave conversation. These easy-to-use cards provide a simple model (B.R.A.V.E.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: The Power of Recovering

When we say (or do) something that negatively impacts a co-worker, it's often hard to know what to do to mend the relationship. Recovering a relationship is important to moving past the issue(s). These easy-to-use cards provide a simple model (R.E.C.O.V.E.R.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Understanding Intent vs. Impact

Having the tough workplace discussions are never easy. Opening up the proper lines of communication (getting your intent and impact across) to discuss the 'not-so-easy' stuff is essential to properly address them. These easy-to-use cards provide a simple model (I.M.P.A.C.T.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Everyday Leadership™ Yet Another Fire

Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. There will be times when we must have difficult conversations, but we need to confront and resolve these issues, not avoid them.

Discussion Card: Checking the Relationship

Having active and respectful discussions are paramount to creating working relationships based on inclusive and trust. These easy-to-use cards provide a simple model (R.A.P.P.O.R.T.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Everyday Leadership™ There's More We Can Do

Having quality customer service is critical to any business. It's your job as a leader to set and maintain the organization's expectations when it comes to servicing customers. Those that are willing to go the extra mile for their customers will have customers for life. It is important to realize the consequences of our actions and know there is always more we can do.

Discussion Card: Let's T.A.LK.™ Navigating Difficult Workplace Discussions

Dreading that difficult discussion with an employee or coworker who just isn't engaged or performing as expected? These easy-to-use cards provide a simple model (T.A.L.K.) along with thought-provoking questions on starting those tough conversations. Great for a quick training reminder, reinforcement or as a discussion generator.

Discussion Card: Listening by Creating Space

Having active and respectful discussions are essential components of an inclusive and innovative workplace. These easy-to-use cards provide a simple model (S.P.A.C.E.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

I Wish My Manager Would Just...™

Completely updated in 2021! The powerful program features employees speaking out about what their managers could do to help them be successful. It provides a fantastic look into what employees are really thinking about when it comes to their manager/supervisor relationship.

Kindness Is...™

Kindness is a virtue. You might have heard that saying before. It's especially true when working, serving or managing others. Based on the work of Barbara Glanz, Hall of Fame Speaker, this thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of being kind and civil to one another.

A Real Team Player...Not (from Bad Apples™)

Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

Clarify Goals and Identify Concerns

The importance of knowing what you want to achieve in order to solve problems.

Discussion Card: Leadership

Are you leveraging the true power of leadership within you team? With your employees? Being a good leader isn't rocket science, but it takes skill... and patience... and practice. These easy-to-use cards provide a simple model (L.E.A.D.E.R.) along with thought-provoking questions on better understanding what it takes to truly lead. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Card: Nonverbal Communication

Did you know that 55% of communication with others happens without words? That means your body language is key in your daily conversations. These easy-to-use cards provide a simple model (W.A.T.C.H.) along with thought-provoking questions to help learners understand the importance of nonverbal communication - helping leaders, managers and supervisors address individual or team issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.