Complete Video Library
Understanding Passion - A Quick Conversation
The energy of a “match on the pitch” comes from a group of people sharing in their common passion. Being in the midst of your passion is an energizing experience. It is obvious when people are in their passion: their eyes light up, excitement fills their voice, and they are “in the zone.” Inquiring about a co-worker’s passion is a great way to gain insight into a person that you work with. Demonstrating a desire to understand a co-worker’s passion enables you to build connections and begin to create common ground.
Understanding Perceived Value - A Quick Conversation
During the Revolutionary War, lobster was considered such inferior food that it was used to feed the British prisoners, and even they revolted against it. With the advent of railroads, trains brought lobster to the Midwesterners, who had no cultural bias, and found it to be a delicacy. Gradually, New Englanders came to the same conclusion. Often it takes an outside perspective to realize the inherent value that is already on your team and within your company.
Understanding the Fear - A Quick Conversation
Jumping out of an airplane might seem insane to some people, while to others it is an exhilarating and often repeated experience. What makes one person deeply afraid may not be at all scary to another person. Much of what causes people to react with fear to a situation are perceptions and assumptions about what that situation will be like. After facing their fears, people often realize that the perception of the experience created more fear than the experience itself.
Discussion Card: After the Conversation
So you've had a difficult discussion with an employee, direct report, staff member... what's next? Things like action items, open issues, follow-up and more! These easy-to-use cards provide a simple model (A.F.T.E.R.) along with thought-provoking questions on effective ways to follow-up with a tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Before the Conversation
Having a difficult discussion is hard. Though it must be done to get to resolution, you must be prepared. That includes understanding ground rules and preparing yourself mentally (working through a checklist). These easy-to-use cards provide a simple model (B.E.F.O.R.E.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Conversations Across the Race Divide
Discussing race and racial inequities in the workplace can be tough... but it's a conversation that needs to take place. Shying away from key workplace topics/issues don't make those problems disappear. These easy-to-use cards provide a simple model (D.I.V.I.D.E.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: During the Conversation
We all know that having a difficult discussion can be hard. It's important to watch out for key indicators during that conversation. This includes ground rules, verbal and non-verbal cues, and so much more! These easy-to-use cards provide a simple model (D.U.R.I.N.G.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Having Brave Conversations
With a diverse workplace can come unique and interesting tension. When that tension grows into real issues, it's time to have a brave conversation. These easy-to-use cards provide a simple model (B.R.A.V.E.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Purpose of the Talk
It's not always easy having workplace discussions - whether to simply gather information or to tackle a tough situation. Shying away from key workplace topics/issues don't make those problems disappear. These easy-to-use cards provide a simple model (T.H.E.C.H.A.T.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Respect Across Religions
When it comes to discussing religion in the workplace, there are so many questions. Be prepared to have these discussions while fostering an inclusion environment! These easy-to-use cards provide a simple model (F.A.I.T.H.S.) along with thought-provoking questions on better understanding & addressing questions on religion in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Starting Conversations with Grace
Need to have a serious talk with an employee or front-line staff? Having the tough workplace discussions are never easy. These easy-to-use cards provide a simple model (G.R.A.C.E.) along with thought-provoking questions on effective ways to tackle the tough discussions... effectively and with respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: The Power of Recovering
When we say (or do) something that negatively impacts a co-worker, it's often hard to know what to do to mend the relationship. Recovering a relationship is important to moving past the issue(s). These easy-to-use cards provide a simple model (R.E.C.O.V.E.R.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Understanding Intent vs. Impact
Having the tough workplace discussions are never easy. Opening up the proper lines of communication (getting your intent and impact across) to discuss the 'not-so-easy' stuff is essential to properly address them. These easy-to-use cards provide a simple model (I.M.P.A.C.T.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Working with Asian American Co-Workers
Accepting and including others in the workplace - regardless of their race or ethnicity - is key to truly leveraging the power of diversity. Having the difficult conversations helps everyone learn and address key diversity moments. These easy-to-use cards provide a simple model (A.S.I.A.N.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Working with Black & African American Co-Workers
Not sure how to discuss (let along increase) inclusion and belonging in your diverse workplace? These easy-to-use cards provide a simple model (B.L.A.C.K.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Working with Latino-Hispanic Co-Workers
Other demographic groups are joining our organizations in increasing numbers and in positions where there weren’t before. Are you ready? These easy-to-use cards provide a simple model (L.A.T.I.N.O./A.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Working with Native American Co-Workers
Native American. First Nations. Inuit. Indian. There is a lot to consider when addressing diversity dynamics in the workplace. These easy-to-use cards provide a simple model (N.A.T.I.V.E.) along with thought-provoking questions on better understanding & addressing questions on including and embracing other cultures. Great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Card: Working with Veteran Co-Workers
Military veterans are a great asset in the workplace. But how can you maximize their experience while maintaining respect and equity? These easy-to-use cards provide a simple model (V.E.T.E.R.A.N.) along with thought-provoking questions on better understanding your veteran's core tenents of honor, duty & integrity in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.
Maximized Leadership™ The Power Of Positivity
SOLLAH EXCLUSIVE!
This exciting new program is designed to teach people how to improve their relationships at work in order to become more productive and to achieve better results. We have to rely on and work with others in order to be productive and achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they are focused on the mistake, leading us to inadvertently reinforcing what we don’t want to happen - the negative behavior. This program shows learners how to improve workplace relationships and productivity by using the Positivity Approach.
Ask for Contrary Evidence (from More Than a Gut Feeling™ IV)
SOLLAH EXCLUSIVE!
One of the steps in the behavior-based interview process, asking for contrary evidence is essential in getting your interview questions answered... effectively. This video provides some tips on the importance of asking the right questions to get the most accurate information from interviewees.