Complete Video Library
Article: Take Time to Laugh
We need to work harder to stay positive during some seasons than others. If we haven’t supported humor and laughter in our workplace before, now is the best time to start. There are many benefits. Humor reduces stress levels because it helps us calm the chemicals that zip through our bodies when we’re agitated. We all need the physical balancing laughter offers.
Article: Taking Charge of Your Health
Research suggests workplace-generated stress, not just your average garden variety stress caused by the kids, mind you, but workplace-generated stress links to heart disease. When pollsters ask people to rate their stress, nearly half say they are suffering symptoms of burnout.
Article: The Beauty of Reframing
This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.
Article: Victims in the Workplace
People who lead and manage others might consider the productivity and morale impact when others have to spend time around victims. Years ago a VP at a company I worked for fired someone who did exceptional work. I asked him why he let such a strong performer go. He said no matter how good the work, it didn’t balance out the individual’s destructive behavior on the rest of the staff.
Coaching to Support Success
When it comes to coaching, open-ended questions are usually the best questions. This simple tool lists open-ended questions you can ask to bring out the best in your employees.
Customizable Workshop Evaluation Form
Use this template to create a level 1 post-training evaluation
Defining Your Role - Before, During and After Training
Help increase ROI for the organization by focusing on everything you can do to insure both an effective training experience and successful integration and application of training.
Diversity Trainer Assessment
Use to assess comfort level and skill level of trainers for the often sensitive topic of diversity.
Diversity Version 3.0 - Organizational Development and Continuous Education
This perspective paper discusses the concept that diversity in the workplace has steadily evolved over the last couple decades. Originally it focused primarily on race, but later broadened to include the promotion of women, people with disabilities and the LGBT community. Now, the definition of diversity is expanding further to include aspects such as physical characteristics, background, family status, military service, personality and work style. Today, in essence, diversity is all of the ways that we are similar and different to one another.
Facilitators - Defining Your Role & Responsibilities
A focus on the role of a facilitator in the training room.
Four Main Learning Styles (Overview)
Overview of the four main learning styles: visual, auditory, kinesthetic and conceptual.
Generations: Harnessing the Potential of a Multigenerational Workforce
Perspective paper on the topic of generational diversity. Need insight on one of the most challenging opportunities in the workplace, this white paper delivers.
Get a Good Night’s Sleep!
Getting enough sleep is essential to success. This short list of ideas preps readers on the importance of sleep. A simple regimen is given.
Ground Rules or Agreements
Sample rules or agreements for classroom training
Human Trafficking Awareness - An Overview (Hospitality Industry)
Human trafficking is modern-day slavery and involves the use of force, fraud or coercion to obtain labor or commercial sex. Every year, millions of men, women and children are trafficked in countries around the world, including the United States. Traffickers often take advantage of the privacy and anonymity offered by the hospitality industry. This course can be used for SB970 (California) training requirements.
Key Concept: EEO Review
Employment decisions such as hiring, promotion, work assignments, training, disciplinary actions, pay, awards, working conditions and performance appraisal are covered under the provisions of EEO. This article provides a good overview of the EEO and key terms in employment law.
Key Concept: The Competitive Advantage of Diversity & Inclusion
There are many well-known advantages of having a diverse and inclusive workplace - the most common advantages are discussed in this easy-to-read article.
Key Concept: Unconscious Bias Defined
The term "bias" may be used to describe both positive and negative mindsets towards individuals and groups. Many references to bias refer to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.
Manager Obligations Under the FMLA
As a manager, your obligations in regard to the FMLA center primarily around four areas. This handout streamlines each obligation into easy-to-understand terminology.
Most Common Questions for Managers Regarding the FMLA
This supplemental handout covers the four most common questions managers struggle with in regard to staying compliant with the FMLA.