Complete Video Library (8040 resources to help you Train Fearlessly™)
Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace
Promote a safe work environment and prevent workplace violence. This course demonstrates practical—and even necessary—tools to help keep your company safe in today’s hectic and pressure-filled world. It illustrates situations that may pose very real threats to coworkers and to your organization.
Generations: M.E.E.T. for Respect in the Workplace™ (For Employees)
With workers from multiple (up to 5) generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively working in and managing a multi-age workforce.
Another Look: Defining Respect in Healthcare™
Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.
We Need to M.E.E.T.™: Managing for Respect in the Workplace
Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees. The focus is on the legal and organizational responsibilities managers have in establishing a respectful and inclusive working environment.
Say Hello to Kelly
Showing respect for your lesbian coworker. Ideally, organizational policies will give you some guidance on how to address sexual orientation questions and issues - from a compliance standpoint. But beyond that, there are team morale and productivity issues that need to be addressed when and if this type of situation arises.
It's Just an Expression
This video vignette clearly demonstrates the impact of offensive figures of speech on workplace relationships.
Five Completely Sane People
It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.
Johnny the Bagger® A True Story of Customer Service™
Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Conflict 101™
Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.
Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)
As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.
Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™
Unlawful retaliation can lead to time-consuming litigation and costly judgments. The courts continue to make it easier for employees to prevail in retaliation claims, and that means the risks—and your managers' responsibilities—will continue to grow. Reduce the risk of costly claims by preventing workplace retaliation.
The First 30 Seconds: The Safe Use of Fire Extinguishers
The first thirty seconds after discovering a fire is critical. Within those few moments a decision to fight a fire must be made and knowing when to fight and when to flee can mean the difference between life and death. The program describes how to best use an extinguisher and when not to use it.
Being Cooperative and Respectful
How building rapport, sharing credit and keeping a manager informed creates cooperative and respectful behavior.
How to Better Understand Generation Y!
This short animated video is a fun way to understand the newest generation in the workplace - Generation Y (also known as the Millennials).
I'm Color Blind (Original Version)
This vignette presents the concept of feedback within a diversity context. Also covered is the necessity to recognize hidden/unconscious bias.
Me Jing Or Ma Jong? Avoiding Stereotypes
A focus on the concept of assistance within a diversity context and the importance of avoiding stereotypes (and bias - conscious or unconscious) in the workplace.
My Grandpa's Name Is Charlie
Generational preferences regarding communication and management; the communication gap between a young manager and an older subordinate.
Out With the Old, In With the New!
This is a terrific and poignant scenario showing the technology gap between generations.
Saturday's Just Another Day
When personal goals negatively impact team members; how generational differences impact views of work/life balance.
White Guys Need Not Apply (Original Version)
Inclusion is for everybody! We've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace - in terms of their roles and how they should be treated. But we don't give a lot of thought as to how those changes have affected white men. Organizations today must carry out efforts to increase their race, gender, and diversity in ways that don't exclude or unfairly disadvantage any group.