Complete Video Library
A 2023 Telly Award Winner! Draw people in... not push them away! With the current focus on racial inequity and injustice, organizations - now more than ever - need to understand how workplace inequities and other key diversity dynamics impact their efforts to build a more diverse, equitable and inclusive workplace and culture. This new program focuses on the diversity dimension of race. By deepening awareness and understanding of race and racism, participants develop knowledge and skills that support and contribute to your organization’s overall diversity, equity and inclusion goals.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Racial Equity, Unconscious / Hidden Bias, Workplace Civility
World-Wide Best Seller! Making the leap from peer to boss is never easy. In addition to dramatic change, new managers frequently struggle to balance their old coworker relationships with their new management responsibilities. Designed to help participants make a successful transition from “coworker” to “manager” or “supervisor,” Peer Today, Boss Tomorrow presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role.
Off-The-Shelf Video Program (ILT) Leadership Successfully Leading Others, Communication, Interpersonal Skills, Effective Leadership, New Supervisor, Professionalism
Your organization operates at a fast pace—which means real choices have to be made quickly by employees, team members, managers and others... every day. And every time they make a choice, they hold the future well-being of your organization in their hands. A.C.T. with Integrity™ is a proven tool and model for helping people learn how to “do the right thing, for the right reasons, in the right way.”
Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism
World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. Now in its 4th edition, More Than a Gut Feeling provides practical, easy to use instruction that helps organizations significantly enhance recruiting and hiring efforts, improve employee retention and equip managers (and others) with proven behavioral interviewing skills.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Each generation brings its own unique work styles and expectations to the workplace, based on common experiences many of them share. Generational influences - like parenting styles, the pandemic, war, the economy, global impacts, popular culture and other defining moments or events - contribute to generational characteristics that are brought into the workplace. To have an inclusive workplace, you have to be intentional and willing to listen to others, gain perspectives, and make adjustments, with the ultimate goal of staying connected… across generations.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging, Leadership Generational Challenges, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership
Cybersecurity is serious business. Millions of dollars are lost each day to cyber crime. Sometimes you hear about it in the news… most of the time you don’t. The four dramatic situations (and information) presented in Avoiding the Scam! tackle the most common gap companies often face in the war against cyber-attacks... the human factor.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Personal Performance Cybersecurity, Learning Reinforcement, Workplace Safety & Awareness
These days, when most people pick up the phone or walk into an office or a store, they pretty much expect the service they're going to get is indifferent at best, and most of the time is going to be plain awful. It doesn't have to be that way! The truth is... we all make the difference in how a customer feels about our organization; not a policy, not a manager... It's us. Period. If you can help move a customer issue or complaint to a “no problem", then you're going to feel great about doing what you do. And, your customers are going to go away feeling like you treated them right.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Customer Service, Communication, Onboarding, Sales & Service
A 2023 Telly Award Winner! What do you do with employees who are not living up to expectations? Do you fire them on the spot? Do you give them another chance? How many chances do you give them before you terminate them? These questions and many more are being asked every day by supervisors and managers. This powerful program answers many questions supervisors have about handling performance problems with their employees and documenting the progressive discipline process.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution
Organizations want productive and engaged employees who contribute to the bottom line... but just one aggressive employee can ruin it all. There are real consequences associated with crossing the line at work and more than money is what’s at stake for organizations of all kinds. The effects of bullying, abusive conduct and especially harassment can damage an organization’s morale, brand and leave targets unproductive and fearful.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Active Bystander / Ally, Discrimination, Respect / Respectfulness, Sexual Harassment
If we're really honest with ourselves, we understand that leading and managing (even supervising) is not an easy task. There are all sorts of "gotchas" that wait for you in the workplace daily. Everyday Leadership™ was developed to help you, the leader/manager/supervisor, in your daily effort to foster better employee connections, communication and community within your organization - all the while working together toward one shared goal or vision.
Off-The-Shelf Video Program (ILT) Leadership Successfully Leading Others, Customer Service, Discrimination, Gender Equity, Generational Challenges, Effective Leadership, New Supervisor, Onboarding, Unconscious / Hidden Bias, Workplace Civility
Tackling difficult conversations is hard for just about everyone… especially when it comes to the trickier workplace issues that seem to pop up when you least expect it. Let's T.A.L.K.™ Navigating Difficult Workplace Discussions is designed to assist managers and supervisors in dealing with difficult workplace situations. The program provides several difficult scenarios that managers may face when dealing with employees and each scenario utilizes an easy-to- use, four-step process for working through the employee situation.
Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Communication & Influencing, Conflict Resolution, Successfully Leading Others, Management, Professionalism
Managers today are expected to do more than just supervise daily work activity. They are also legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. It's the Law™ uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Communication, Discrimination, Harassment Prevention, Hiring & Recruiting, Management, Professionalism
Completely Updated! This easy-to-use slide-rule is a powerful tool that will help ensure your interviewing questions are on target and compliant. It gives your interviewers clear guidelines as to what type of questions are legal or may be considered illegal in an interview with a candidate. This is a great takeaway from training and a useful reference tool. It includes suggestions on interview question areas such as; race, religion, family, age, citizenship, experience, travel and more. Quantity discounts available. Call 800-300-8880 for details and large quantity ordering.
Tools & Take Aways Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective Leadership
An impactful diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the F.A.I.R.™ Approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness
Biases and societal stereotypes can influence our perception, judgment, language and actions. We may not be aware that we are engaging in behavior that may be offensive. Being aware of common stereotypes and biases (both hidden and explicit) can help you challenge negative assumptions about others. At the end of the day, it always comes down to one word… “respect.” Be sure to check your filters and look for ways to be inclusive and respectful.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discrimination, Inclusion / Equity / Belonging, Racial Equity
Bullying is repetitive, aggressive behavior. It can be physical, verbal, or social...and creates an imbalance of power through intimidation. Abusive conduct or bullying behaviors can include...pushing, shoving, or invasion of space, persistent, repetitive insults, teasing or taunting, constant criticism, rumors, humiliation or ridicule. These behaviors should never be tolerated. This unacceptable conduct can bring your entire team down. When one person is bullied, it creates stress for the target along with other team members who might witness the behavior.
TrainingBytes® Ethics & Compliance, Leadership Abusive Conduct / Bullying, Compliance, Effective Leadership
Updated with the US Supreme Court decision protecting LGBTQ+ workers! Now more than ever, your employees need to know exactly where the boundaries of acceptable and legal workplace behavior are drawn. Right Side of the Line™ addresses harassment in all its form, including hazing, gossip, retaliation and more. This workshop meets federal compliance standards for harassment prevention training, giving employees the tools to resolve situations before they escalate. For your business issues on: Harassment, Discrimination, EEOC & Legal Issues.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment Prevention, Active Bystander / Ally, Compliance, Discrimination, Diversity Dynamics, Onboarding, Workplace Civility
Diversity just is... but inclusion is the glue that binds a productive and innovative workplace. These easy-to-use cards provides thought-provoking statements on effective ways to enhance and leverage the power of inclusion. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Cards Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Discussion Trigger, Diversity Dynamics, Respect / Respectfulness
When an employee isn't doing what is needed or expected, progressive discipline is an essential way to get them back on track. FOSA™ is an easy-to-implement approach to positively address employee discipline issues. These easy-to-use cards provide a simple model (F.O.S.A.) along with simple reminders to effectively tackle tough workplace discipline issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Cards Ethics & Compliance, Leadership Management, Discussion Trigger, Employee Documentation, Successfully Leading Others, Problem Resolution
Diversity in today's workplace is a given... and the value of that diversity allows organizations to draw on a fuller range of experiences - allowing them to think more creatively and avoid biased decision-making. But what if that diversity is causing tension? What if inclusion and equity are slow on the uptake? Treating others with respect is paramount to a successful and inclusive workplace.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Cultural Competency & Sensitivity, Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Onboarding, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility