WEBVTT

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Man, I don't know about you,

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but I'm having a real hard time dealing
with yet another round of billing changes.

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I've noticed. How many days
were you out sick last week?

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It tears me up. We're asking them to pay more and
a lot of patients are just getting by as it is.

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You think so? Could be they're just trying to
play you, hoping you'll give them a break.

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And you usually do.
They're not trying to "play me."

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Besides, it sounds like you don't even care.

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Not any more. They've made so many changes to
the rules over the years, I've lost count.

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And they'll just keep changing them.
But our job is to help patients.

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No. The last time I checked our job was
to get patients to pay their bills.

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Look, you're not helping me, here.
I don't think these changes are fair; to you, to me,

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to the patients we deal with.
And I'm trying to do something about it.

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Listen, You knew what this
job was when you took it.

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You get yourself so worked up over
things you're out sick half the time and

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that leaves the rest of us to pick up the slack.
So, just do us all a favor and learn

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to live with it, and if you've got problems...
I don't want to hear them. Alright?