﻿WEBVTT

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Biases are real and we all have 'em.

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Our biases describe both positive
and negative mindsets

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towards individuals, groups and things.

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There's a lot to such a little word.

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Bias is the attitudes or beliefs we hold
that are influenced by factors

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other than active thought or reasoning.

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We don't like to think of ourselves
as having biases toward others.

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The fact is many of these biases exist
in our society and in our memory

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and are sometimes expressed unknowingly.

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We are not aware of the fact that it
exists, hence the term "unconscious" bias.

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It's important to remember:

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Bias can be expressed blatantly
or through micro-aggressions-

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sometimes called micro-inequities.

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These are verbal and nonverbal
slights, snubs, or insults.

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They're often unintentional and subtle

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and communicate negative
messages based on characteristics

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such as race or gender, age and others.

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Societal stereotypes can unconsciously
influence our perception, judgement,

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language and actions.

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We may not be aware that we are engaging
in behavior that may be offensive.

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Being aware of common stereotypes can
help you challenge negative assumptions.

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So, make micro-affirmations a habit in your
communications and day-to-day interactions.

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Appreciation and affirmation
are morale boosters which help build trust

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and strengthen relationships and lessen
the impact of micro-aggressions

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or micro-inequities.

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Because one thing I do know,

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making time, actively exploring differences,
encouraging respect and taking responsibility

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are proven ways to counteract the possible
presence and power of bias.

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Ok, the reason we're here is to plan
the next step of our project.

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We have a very important
presentation to make.

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And we have to do a dry run
with the Executive Director on Friday.

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Who should make the presentation?

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I could do it.

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I don't think that's a good idea.

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Remember we're using that new presentation
software and you don't know it.

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<i>(Edgar's unconscious thoughts.)</i>
Irene was here before they had

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indoor plumbing.

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I'm sure her social security
number is like 3 digits.

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Nobody will listen to her.

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Shay you're up to date on these things,
what about you?

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Shay? He's the new person here.

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He doesn't have the background
or history that led up to this.

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<i>(Aamira's unconscious thoughts.)</i>
Is this really the image we want to project?

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Who's gonna take him seriously
with all of those tattoos?

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Sure, I haven't been here very long.

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<i>(Shay's unconscious thoughts.)</i>
Yeah...

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You know she'd find a reason against me.

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People like her have a problem
with guys that look like me.

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She probably thinks I'm the devil himself.

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I'm willing to do it.

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Ofosu, I know you have the knowledge but...

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sometimes you speak so fast
it's hard to keep up.

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<i>(Maura's unconscious thoughts.)</i>
Have you heard his accent...

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between his speed and the accent,
you can't understand a word he says.

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Well Maura, you've got the knowledge.
What about you?

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<i>(Irene's unconscious thoughts.)</i>
No one will ever focus on what she’s saying.

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Everyone spends their time wondering
if this is a woman or a man?

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Well Maura, what about you?

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It was awful. This meeting did not start
well and it was going downhill really fast.

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I knew what my team members were saying
wasn't what they were really thinking.

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But what they were really
thinking couldn't be said.

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At the same time, I couldn't point that
out without making matters worse.

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Ok, this isn't working.
Let's start over.

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Let's figure out what we want to accomplish
with this presentation

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before we decide who should give it.

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I think it's really important
that we show our technology edge.

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I think the context of how we got
to this point is important.

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Those are both really good points.

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What do you think Ofosu?

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I have an idea. Why don't we take
a person and describe what we think

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that person can contribute.

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I choose Edgar.

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I'll be honest with you,
the first time around I was stuck.

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I just couldn't get past my concerns about
who might mess things up.

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But once we started focusing
on what the project really needed

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and what each of us could contribute,

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that's when things started getting creative
and we were able to find a better way.

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I was really happy with how
things were turning out.

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Ofosu, your suggestion to focus on what
each of us can contribute to this project

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has really moved things forward, especially
in the right direction... thanks.

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Great!

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We've come up with an excellent approach

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and I know we'll give
a stellar presentation.

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Let's get back together before
Friday and go over the final details.

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I'll set up the meeting invite.

